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Solutions Architect, Observe

Snowflake Inc.· Global Support
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Remote$160k - $210kFull-timePosted 1mo ago

About the role

Solutions Architects are the architectural foundation of Snowflake's Observe post-sales practice, delivering end-to-end observability architectures for enterprise deployments and ensuring scalable, production-ready implementations.

Responsibilities

  • Take an active role in technical discovery on SA-attached engagements, working with the Implementation Engineer to assess telemetry, infrastructure, data volumes, tooling landscape, and requirements
  • Design end-to-end observability architectures on Observe, including ingestion, pipeline topology, data modeling, enrichment/normalization, alerting, and retention
  • Define the implementation approach and architecture blueprint for IE execution
  • Validate configurations, pipelines, and data models meet production-scale requirements before execution
  • Advise customers on OpenTelemetry adoption strategies
  • Participate in architecture and planning phases from kickoff to handoff
  • Produce high-quality handoff artifacts (reference architectures, design decision records, implementation plans, configuration standards)
  • Remain available to Implementation teams during execution for blockers or architectural decisions
  • Conduct go-live architecture reviews to ensure implementation matches the design and is production-ready
  • Design target architectures and cutover strategies for migrations from other observability platforms to Observe
  • Identify architectural gaps and technical debt and design scalable replacements
  • Collaborate with leadership to develop internal reference architectures and runbooks
  • Build and maintain field demo infrastructure for pre-sales and IE teams
  • Capture reusable patterns and assetize them for broader use
  • Serve as a technical authority on complex/scenarios and mentor junior engineers
  • Contribute beyond core Observe architecture including integrations, process re-engineering, and AI refactoring
  • Provide feedback to Product/Engineering to influence the roadmap

Qualifications

  • 8+ years in customer-facing technical roles (Solutions Architect, Staff/Principal engineer, observability engineer, or SRE) with a shift from hands-on execution to architecture
  • Deep expertise in observability platforms and telemetry at scale (logs, metrics, traces)
  • Strong hands-on experience with OpenTelemetry (instrumentation, collector, exporters, multi-signal pipelines)
  • Proven ability to lead migrations from Splunk, ELK, Datadog, New Relic, Dynatrace to modern alternatives
  • Experience assessing complex enterprise environments and delivering durable, scalable architectures
  • Solid understanding of AWS, GCP, Azure; containerized workloads and Kubernetes environments
  • Strong communication skills with engineering teams and senior leadership
  • Experience producing architecture diagrams, design decision records, runbooks, and implementation plans
  • Exposure to AI-assisted observability or AIOps

Skills

Required:Observability architectureOpenTelemetryMigration leadership

Benefits

  • Salary range: $160K – $210K (compensation item)
  • Remote-friendly role (US)
  • Full-time employment
  • Growth and impact within Snowflake Observe team
Last updated Sep 3, 2026. Interested? Apply on the company site.

About Snowflake Inc.

The Data Platform Built for Data Teams.

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