Software Engineer
About the role
Backend-focused software engineer role at FirstWork, building AI-powered product features and production-grade services to support agentic AI workflows for frontline hiring. Remote in the US, full-time role with end-to-end ownership and weekly shipping commitments.
Responsibilities
- Build and ship AI-powered product features using LLMs, document agents, and agentic workflows.
- Develop backend services and APIs that support model inference, orchestration, and tool execution.
- Implement document extraction and validation pipelines that read real-world documents and auto-fill product data.
- Build AI browsing agents that drive government and third-party portals through the browser, where the only interface is the UI.
- Ship conversational and voice agents that screen and follow up with candidates over phone, SMS, and WhatsApp.
- Write and debug durable async workflows in Temporal for automations, AI jobs, and bulk actions.
- Design and evolve the REST APIs and webhooks that customer ATS, HR, and payroll integrations run on.
- Handle the production realities of AI: prompt design, structured output, retries, evaluation, and cost control.
- Write clean, maintainable, well-tested code and take part in code and design review.
- Improve system performance, reliability, and scalability using production data.
Qualifications
- 3–5 years of professional backend engineering experience.
- Strong Python, with meaningful time in Django and Django REST Framework or a close equivalent.
- Hands-on experience integrating LLMs or ML-powered features into a live product.
- Real SQL fluency and sound relational data modelling instincts.
- Familiarity with APIs, async processing, queues, and distributed systems.
- Understanding of prompting, structured output, and model inference.
- Solid fundamentals in testing, debugging, and system design.
- Care for correctness in multi-tenant systems, where every query stays scoped to a single customer.
- Clear written communication and a product mindset focused on real-world impact.
Skills
Benefits
- _Nice to have_ items listed under qualifications (see Nice to have) included in context if present in description, but benefits not explicitly enumerated in the provided text.
About FirstWork
Rippling for seasonal workers
Firstwork is a next-generation HR platform designed specifically for companies with dynamic workforce needs. Our mission is to streamline and automate key HR processes to help businesses operate more efficiently and effectively. What We Do (for now): (1) Smart Onboarding 📋: Our platform simplifies the onboarding process by automating the collection and verification of credentials, such as right-to-work documents, insurance forms and driver’s licenses. This reduces administrative burden and accelerates the time-to-productivity for new hires. (2) AI-Assisted Activation 🤖: Leveraging AI, we enhance communication and messaging for new hires, ensuring they receive timely and relevant information. This helps in better engagement and faster integration into their roles. (3) Perpetual Compliance ✅: Our system uses AI and OCR technology to continuously monitor and ensure compliance with various regulatory requirements. This includes tracking expirations of critical documents, updating records, and generating compliance reports, thus reducing the risk of penalties and legal issues.
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