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Solutions Engineering Manager

Synthesia· Commercial
Apply on company site
AustinFull-timePosted 1mo ago

About the role

Lead and grow the presales function in Austin, owning hiring, development, and execution of the Solutions Engineering team. Establish the playbook, drive discovery, demos, PoCs, and technical evaluations, and collaborate with Sales, Product, Customer Success, and Product Marketing to connect the team’s work to revenue outcomes.

Responsibilities

  • Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs) in your region.
  • Run regular 1:1s, deal reviews, and career development conversations.
  • Build a collaborative, inclusive team culture.
  • Execute and reinforce core presales motions (research, discovery, demos, workshops, PoCs, champion building, handover to customer success).
  • Design and evolve demo methodology across Studio, Roleplay Sessions, and Interactive Avatars.
  • Build and maintain the presales toolkit with product and operations teams.
  • Evangelize and drive consistent use of AI tools across the team.
  • Partner with Enablement and senior SEs in other markets to share assets.
  • Own forecasting and pipeline hygiene for presales involvement; report on team performance, win rates, and PoC throughput.
  • Partner with Sales leadership on account and territory strategy; resource the team for high-value opportunities.
  • Raise visibility to deal risk, timelines, and dependencies; unblock where needed.
  • Route field feedback and competitive intelligence to Product, Product Marketing, and SE leadership.
  • Design and evolve MEDDPICC and Command of the Message fluency across the team.
  • Deliver and coach PoCs and executive readouts as a business narrative.

Qualifications

  • Experience recruiting, managing, and developing Solution Engineering presales teams.
  • Proven track record across end-to-end employee lifecycle (hiring, onboarding, promotions) for teams built from scratch or inherited.
  • Path to leadership from IC to solving complex problems with product partners; deep expertise in a business area or vertical.
  • Ability to improve team performance through coaching, hands-on deal support, and consistent presales process execution.
  • Comfort with forecasting, pipeline hygiene, and performance reporting from a presales perspective.
  • Fluency in MEDDPICC and Command of the Message; ability to coach SEs at all levels.
  • Clear, inclusive communicator capable of switching from technical detail to executive-level narratives; able to teach others.
  • Collaborative leadership style; experience partnering with Sales, Product, Customer Success, and Product Marketing.

Skills

Required:Solutions Engineering leadershipHiring and team developmentForecasting and pipeline managementMEDDPICC and Command of the Message

Benefits

  • A competitive salary + stock options in our fast-growing Series E startup
  • 100% Medical, Dental & Vision
  • 401k Plan + company match
  • Paid parental leave
  • 25 days of annual leave + Public holidays + paid sick leave
  • Fun culture with regular socials
  • A generous referral scheme
  • A brand new computer + monitor, + a working from home stipend
Last updated Sep 16, 2026. Interested? Apply on the company site.

About Synthesia

#1 AI Video Platform for Business

Synthesia is a #1 AI Video Platform for Business. Our AI Video Generator enables anyone to create professional videos without mics, cameras, actors, or studios. Using AI, we’re radically changing the process of video content creation, making it scalable and affordable while maintaining high quality.

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