Senior Enterprise Systems Engineer
Remote$123k - $172kFull-timePosted 1mo ago
About the role
Senior technical contributor owning lifecycle and roadmap for a portfolio of Tier 1 enterprise tools, enabling centralized tool ownership, automation, AI-enabled workflows, and secure integrations across the organization.
Responsibilities
- Own the end-to-end lifecycle of an assigned portfolio of Tier 1 tools (e.g., Slack, Google Workspace, Zoom, Notion, Jira, Asana, Freshservice), including administration, configuration, support, and documentation.
- Develop and maintain strategic roadmaps for your tools, balancing near-term priorities with long-term direction and staying current on vendor roadmaps. Contribute to the team's overall roadmap.
- Manage SSO and SCIM provisioning through Okta, and support access controls, access reviews, and application onboarding and offboarding.
- Implement and maintain configuration standards and governance (e.g., feature enablement, retention policies, compliance guardrails).
- Support license management, cost projections, renewals, and vendor relationships, partnering with Finance, Legal, and Procurement.
- Assess new application requests against tiering criteria and confirm responsibilities with business teams before onboarding or procurement proceeds.
- Design, build, and maintain integrations between enterprise applications using APIs, Tines, Okta Workflows, and other tooling.
- Configure and operate AI features and platforms, ensuring secure and well-supported usage.
- Build and maintain AI-powered workflows and automations that reduce manual effort and streamline operations across teams.
- Provide technical analysis and recommendations when evaluating new tools and AI capabilities, covering security, privacy, compliance, and fit.
- Develop and maintain documentation, standards, and best practices for tool configurations, integrations, and AI and automation usage.
- Provide technical guidance to help employees adopt centralized tools and AI capabilities, in coordination with the AI Working Group and Enterprise L&D.
- Mentor teammates and share knowledge to help build a collaborative, focused, and impactful team.
Qualifications
- 5+ years of IT or enterprise systems experience, with a track record of building and supporting enterprise systems at scale.
- Hands-on expertise administering, integrating, and optimizing core enterprise platforms such as Slack, Google Workspace, Zoom, Notion, Jira, Asana, or similar.
- Experience with identity and access management concepts, including SSO, SCIM provisioning, and access reviews (Okta preferred).
- Experience with workflow automation and integration tools such as Tines, Okta Workflows, Workato, or APIs and low-code/no-code platforms.
- Practical experience with AI-enabled productivity tools or platforms (e.g., ChatGPT Enterprise, Dust, Claude, Glean), with an understanding of secure and responsible AI adoption.
- Ability to build and communicate a strategic roadmap for a tool or portfolio, and translate business workflow challenges into effective technical solutions.
- Familiarity with software licensing, procurement, and vendor management (a plus).
- Strong collaboration and communication skills, with the ability to work with both technical and non-technical stakeholders in a rapidly scaling organization.
- Desire to mentor others and contribute to a positive team culture.
Skills
Required:Tool lifecycle managementSSO and SCIM provisioningAutomation and integrationsAI and secure adoptionRoadmapping and stakeholder alignment
Benefits
- Health and wellbeing: Maternity and parental leave top-up programs
- Competitive health benefits
- Generous PTO policy
- Growth and future: RSU program for most employees
- Retirement matching program
- Free 1Password account
- Community: Paid volunteer days
- Peer-to-peer recognition through Bonusly
- Remote-first work environment
Last updated Oct 15, 2026. Interested? Apply on the company site.
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