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Head of Forward Deployed Engineering

Assort Health· 420-Engineering
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Hybrid (San Francisco)$210k - $300kFull-timePosted 1mo ago

About the role

Head of Forward Deployed Engineering at Assort Health leading the team responsible for turning the AI agent platform into production systems for large healthcare customers, scaling the FDE organization, and establishing deployment patterns and feedback loops between field deployments and the product.

Responsibilities

  • Scale the Forward Deployed Engineering team, including hiring, coaching, and developing a high-performing organization.
  • Own end-to-end technical delivery for our most strategic customers.
  • Partner closely with cross-functional teams to translate customer needs into scalable technical solutions and influence product roadmap based on field insights.
  • Establish deployment patterns, best practices, and internal tooling that enable the FDE team to move faster and scale more efficiently.
  • Drive the field-to-product feedback loop — identify patterns across implementations that should become platform features and work with product engineering to build them.
  • Be hands-on when it matters: lead technical discovery with strategic accounts, debug production issues, and set the technical bar for the team.

Qualifications

  • 5+ years of software engineering experience, with 2+ years leading customer-facing technical teams
  • Track record of scaling technical implementation or deployment teams in fast-growing B2B or enterprise software companies
  • Strong technical fundamentals with hands-on ability to design, build, and debug production systems alongside your team
  • Exceptional at balancing customer needs, technical feasibility, and engineering velocity — you know when to build custom vs. push for platform solutions
  • Experience building repeatable processes and tooling to scale implementation work
  • Outstanding communicator who can interface with C-suite healthcare executives, technical teams, and internal stakeholders
  • Willingness to travel to customer sites and be embedded with healthcare organizations during critical implementations

Skills

Required:Software engineeringTechnical leadershipCustomer-facing communication

Benefits

  • Competitive Compensation – Including salary and employee stock options so you share in our success.
  • Lifelong Learning – Annual budget for professional development, plus training opportunities.
  • Office Setup Stipend – We’ll outfit your in-office workspace so it’s comfy and productive.
  • Top-Tier Health Coverage – Medical, dental, and vision insurance.
  • Flexible PTO – Take the time you need to recharge.
  • Meals & Snacks – Lunch, dinner, and snacks.
  • Fitness Stipend – Reimburse monthly wellness membership costs.
  • Commuter Benefits – We cover eligible transportation costs.
  • 401(k) – Retirement savings.
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Assort Health

AI Voice Agent for Healthcare | 190M+ Patient Interactions | Assort Health

Assort Health’s AI voice agent for healthcare runs on a platform trained on 190M+ interactions to handle the entire patient journey, from referrals and scheduling to intake and follow-up.

24/7AIFollow-upHealthcareReferralsSchedulingTriageVoice Agent
Company profileWebsite

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