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Account Executive - ITeS

Microsoft· Account Management
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Mumbaifull-timePosted 1mo ago

About the role

Senior Account Manager for the IT-Enabled Services (ITeS) vertical, guiding customers through their digital and AI journey; deliver solutions aligned to business outcomes and growth for both the customer and Microsoft; orchestrate opportunities and develop digital transformation roadmaps.

Responsibilities

  • Industry Expertise: Apply knowledge of the ITeS sector to shape transformation strategy aligned to customer outcomes, improving delivery efficiency, automating processes at scale, and enabling AI-led service lines.
  • Strategic Customer Engagement: Develop understanding of customer needs and deliver insights to address priorities with Microsoft; build relationships across multiple levels to secure alignment and execution.
  • Business Relationship Owner: Define strategic vision and lead transformation with CXO-level decision-makers; demonstrate strong leadership and challenge conventional thinking.
  • Customer development and growth: Develop and execute strategic/tactical plans for managed customers to grow IP business and increase internal AI and cloud consumption.
  • Customers Sales and Acceleration: Develop GTM plans, Co-Sell tactics, lead pipeline reviews, and coach customers to transform strategies around sales and consumption.
  • Executive Relationship Building: Build trusted-advisor relationships with C-suite leaders and align priorities with Microsoft to achieve growth.
  • Market Insight and Business Opportunity: Identify top opportunities leveraging market insights and knowledge of competitive landscape.
  • Sales Leader and Operational Excellence: Drive transformation, identify opportunities, and help customers move to the digital age with repeatable revenue targets.
  • Sales Challenger: Deepen industry/technical knowledge and bring innovative solutions to executives.
  • Strong Communicator: Articulate complex problems clearly.

Qualifications

  • - Master’s Degree in Business Administration AND 2+ years experience in ITeS/digital transformation OR Bachelor’s Degree in Business/Technology OR equivalent experience (4-12 years total)
  • - 4+ years in enterprise technology sales, solution/technical consulting, or technology strategy with proven outcomes
  • - 5+ years experience with Indian IT-enabled services and collaboration with Microsoft ITeS team in India
  • - Experience engaging executive-level decision makers (CIOs, CTOs, CISOs)
  • - Experience leading AI, cloud modernization, cybersecurity, or digital innovation programs
  • - Industry-recognised certifications in Cloud, AI, Security, Architecture or related domains
  • - Strong executive communication, stakeholder management, consulting, strategic planning
  • - Genuine interest in technology with solid core tech foundation
  • - Deep experience solving ITeS business challenges (automation, contact-centre CX, multi-client delivery, data security/compliance) through innovative tech solutions

Skills

Required:Industry expertise in ITeSExecutive stakeholder managementStrategic planning and GTM
Last updated Sep 10, 2026. Interested? Apply on the company site.

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