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Customer Success Acct Manager - Tomoh Apprenticeship

Microsoft· Customer Success Account Mgmt
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Dubai apprenticeshipPosted 1mo ago

About the role

Microsoft Tomoh Apprenticeship is a paid six-month program designed to accelerate Emirati employability through Early-in-Profession recruitment, offering on-the-job training, mentoring, and globally recognized certifications. The CSAM Apprentice will start as a CSAM in phase two, with onboarding, skilling, and real-world shadowing in a post-sales environment.

Responsibilities

  • Seeks information about the customer through research to learn about their business, needs, and strategy and communicates customer insights to internal teams
  • Communicates the business value of solutions for the customer through demonstrations and storytelling
  • Engages with internal and external partners to support business outcomes and develops joint plans
  • Coordinates internal peers across functions to support customer success and enables execution through One Microsoft
  • Acts as the voice of the customer and partner, collecting feedback on technical capabilities, blockers, and insights and communicates them to internal teams

Qualifications

  • Emirati National holding UAE Family Book
  • Emirati nationality
  • Legally authorized to work in UAE
  • Currently pursuing/completed a Bachelor's/Master's Degree in IT, CS, Engineering, Business Admin/Business, or related field
  • Fluency in English

Skills

Required:Customer success managementCommunication

Benefits

  • Paid six-month training
  • Globally recognized technical and professional certifications
  • On-the-job training with mentoring, coaching, and shadowing
  • Advanced technology trainings including AI, ML & Cloud Computing
Last updated Sep 10, 2026. Interested? Apply on the company site.

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