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Education Account Executive

Microsoft· Account Management
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Perth, Australiafull-timePosted 1mo ago

About the role

Microsoft’s Education Account Team focuses on empowering customers on their AI journey. This role drives AI transformation in partnership with customers, leveraging a cross-functional Microsoft solutions portfolio to achieve business outcomes and revenue growth. Flexible work arrangement available (2-3 days per week from home).

Responsibilities

  • Own the customer’s Frontier Business Strategy, leading executive conversations and developing customer-backed strategies across AI, cloud, security, sovereignty and industry transformation.
  • Build and expand trusted relationships with C-suite, Line of Business and industry leaders, creating executive alignment around customer priorities and transformation outcomes.
  • Develop, maintain and execute high-quality Frontier Account Plans and 3 Horizon strategies that serve as living assets for customer engagement, planning and Quarterly Business Reviews.
  • Translate customer priorities and readiness insights into actionable strategies that create qualified pipeline, funded initiatives and measurable business outcomes.
  • Lead a cross-functional One Microsoft team across Solution Areas, Customer Success, Services and Partners to deliver integrated customer outcomes and a consistent customer experience.
  • Drive execution across the customer lifecycle, converting strategy into long-term commitment through Azure consumption growth, Copilot adoption, Security usage, renewals and expansion opportunities.
  • Own MACC opportunities end-to-end, including origination, consumption planning, business value realisation, adoption and ongoing usage growth.
  • Maintain disciplined pipeline management, forecast accuracy and opportunity hygiene, ensuring sufficient qualified pipeline to achieve quarterly and annual growth objectives.
  • Lead commercial discussions and renewal planning to secure customer commitments, protect revenue and maximise long-term customer value.
  • Champion cloud sovereignty and AI transformation discussions with priority customers, helping organisations navigate strategic, regulatory and operational considerations.
  • Use AI and Microsoft Copilot capabilities to improve customer insight, planning quality, productivity and executive engagement.
  • Drive continuous improvement in customer experience, including customer satisfaction, account team quality and executive engagement outcomes.
  • Stay informed on education industry trends, policy developments, and emerging technology opportunities to help customers innovate and achieve strategic goals.
  • Foster a culture of collaboration, accountability, inclusion and continuous learning while exemplifying Microsoft values and maintaining the highest standards of integrity and compliance.

Qualifications

  • 5+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation
  • OR Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation
  • OR Master's Degree in Business Administration AND 2+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation
  • OR equivalent experience
  • OR 5+ years experience in working in a relevant industry (e.g., Education, Government), driving AI transformation, and/or other relevant work experience (e.g., consulting, technology)

Skills

Required:Executive relationship managementStrategic account planningPipeline management and forecasting
Last updated Sep 17, 2026. Interested? Apply on the company site.

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