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Critical Environment Technician

Microsoft· Critical Environment Ops
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Melbourne, AustraliaFull-timePosted 1mo ago

About the role

On-site critical environment technician maintaining and supporting datacenter infrastructure within Microsoft CO+I, performing hands-on maintenance, incident response, and collaboration with facilities professionals in a 100% on-site data center environment.

Responsibilities

  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
  • Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
  • Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
  • Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following MOPs and SOPs for one or more types of equipment (e.g., electrical, mechanical, cooling systems).
  • Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
  • Provide consultation to lower-level colleagues in troubleshooting systems and problems.
  • Understand, follow, and ensure safety and security requirements (e.g., JHAs, EH&S, toolbox talks) and business processes and procedures to properly perform work in a safe, quality, and reliable manner within Microsoft requirements.
  • Embody our culture and values and contribute to an inclusive, respectful workplace.

Qualifications

  • High School Diploma, GED, TAFE or equivalent AND 1+ year(s) mission critical services work/applied learning industry experience (e.g., data centers, high-availability environments) OR equivalent industry work experience.

Skills

Required:Maintenance planning and executionElectrical systemsMechanical systemsHVACCMMS

Benefits

  • Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Last updated Sep 10, 2026. Interested? Apply on the company site.

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