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Digital Solution Area Specialist

Microsoft· Digital Solution Area Specialists
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Hybrid (United States)$31.15/hr - $64.95/hrFull-timePosted 1mo ago

About the role

The Digital Solution Area Specialist engages in digital transformation discussions within a single solution area, collaborating with partners and services to qualify and expand opportunities, orchestrate deal closure, and drive cross-sell/up-sell/co-sell with a focus on SMB and corporate customers within SME&C.

Responsibilities

  • Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
  • Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
  • Participates in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
  • Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates sales and delivery success through the account team and pursuit team.
  • Identifies customer business needs and technical readiness; collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers' needs; leverages the value propositions to communicate business impact of proposed solutions.
  • Implements strategies to help accelerate the closing of deals in collaboration with other team members; implements close plans to de-risk and drive predictable deal closure.
  • Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry; has a fundamental understanding of customers' business to initiate conversations with customers on digital transformation in a single solution area, in collaboration with partners and services.
  • Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are; participates with account teams in communication with business or subject matter decision makers at the customer's/partner's business.

Qualifications

  • Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience OR 4+ years of technology-related sales or account management experience.
  • Bachelor's Degree in Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience OR 5+ years of technology-related sales or account management experience.
  • 2+ years of solution sales or consulting services sales experience

Skills

Required:Forecasting and territory planningStakeholder mappingSolution selling
Last updated Sep 10, 2026. Interested? Apply on the company site.

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