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Product Design Director, Commerce

Microsoft· Product Design
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Seattle, WA, Mountain View, CA$165.6k - $296.4kfull-timePosted 1mo ago

About the role

Design leader responsible for end-to-end Commerce design across Copilot, Bing, Edge, and partner surfaces, ensuring a coherent shopping experience and scalable design practice within Microsoft Commerce.

Responsibilities

  • Own the end-to-end design vision for Commerce across Copilot, Bing, Edge, and partner surfaces, delivering a single coherent shopping experience rather than three surface-specific ones.
  • Lead and develop a multidisciplinary team of four direct reports and their designers, spanning product design, content design, and user research.
  • Design the shopping experience for an agentic era: goal expression, guided discovery, recommendation, comparison, approvals, transparency, confidence, recovery, and purchase — establishing the interaction patterns where no settled conventions exist.
  • Partner as a peer with the product pillar leads for Consumer, Core Experiences, Business Enablement, and Platform, and represent design in roadmap and prioritization decisions.
  • Create experience coherence across Commerce surfaces, connecting discovery, comparison, checkout, and post-purchase into a single shopper journey rather than a set of independent surfaces.
  • Establish and maintain design quality standards, including design systems, content standards, critique, review cadence, and the operational practices that keep quality consistent across surfaces.
  • Champion responsible AI patterns that make automation legible, controllable, inspectable, reversible, and respectful of shopper intent.
  • Ground design decisions in research, experimentation, customer signal, and business context, and connect experience quality to measurable shopping outcomes.
  • Represent Commerce design to senior leadership, and to external partners in pitch and partnership conversations.

Qualifications

  • Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 7+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 9+ years experience working in product or service design OR equivalent experience
  • 5+ years people management experience.

Skills

Required:Design leadershipProduct and interaction design
Last updated Sep 24, 2026. Interested? Apply on the company site.

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