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Director, Pharmacy Automation

Ro· Operations
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Romeoville, IL$187.4k - $220.5kFull-timePosted 1mo ago

About the role

Lead the strategy, design, and implementation of automation solutions across Ro's pharmacy fulfillment, compounding, warehouse, and distribution operations.

Responsibilities

  • Lead the development and execution of Ro's automation strategy across pharmacy fulfillment, compounding, warehouse, packaging, and shipping operations
  • Identify, evaluate, and implement automation technologies that improve safety, quality, throughput, and operational scalability
  • Partner with Pharmacy Operations, Supply Chain, Technology, Finance, Facilities, and Quality teams to design future-state workflows and optimize operational performance
  • Lead capital automation projects from concept through implementation, including business case development, equipment selection, vendor management, installation, commissioning, and operational readiness
  • Collaborate with architects, engineers, facility managers, and contractors to support new pharmacy builds, expansions, and facility renovations
  • Establish operational performance metrics and dashboards to monitor productivity, equipment utilization, fulfillment accuracy, inventory performance, and return on investment
  • Drive Lean, Six Sigma, and continuous improvement initiatives that reduce waste, improve efficiency, and standardize best practices across multiple pharmacy sites
  • Ensure automation solutions meet FDA, USP, OSHA, state Board of Pharmacy, and internal quality requirements while supporting a culture of safety, compliance, and operational excellence
  • Develop, document, and maintain SOPs, standardized workflows, and operational best practices for automation systems, ensuring consistent, safe, compliant, and efficient utilization across all pharmacy sites

Qualifications

  • 8+ years of experience leading automation, industrial engineering, manufacturing, fulfillment, warehouse, or pharmacy operations initiatives
  • Demonstrated success managing large-scale automation or capital projects from concept through implementation
  • Experience with automated material handling systems, robotics, warehouse automation, packaging equipment, or pharmaceutical manufacturing technologies
  • Strong knowledge of operational excellence methodologies, including Lean Manufacturing, Six Sigma, value stream mapping, and process optimization
  • Experience developing capital budgets, business cases, and ROI analyses for operational investments
  • Excellent cross-functional leadership, stakeholder management, and executive communication skills
  • Proven ability to influence teams and lead organizational change in fast-paced, high-growth environments
  • Bachelor's degree in Engineering, Industrial Engineering, Operations Management, Supply Chain Management, or a related technical field

Skills

Required:Automation strategyCapital project managementLean/Six Sigmacross-functional leadership

Benefits

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing stipend
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Ro

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Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more.

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