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Implementation Manager, German

Rippling· Global Implementation
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Hybrid (Dublin, Ireland / Germany)full-timePosted 1mo ago

About the role

Foundation team member of Rippling’s Global Implementation team responsible for implementing and driving adoption of Rippling’s global products for customers, with a focus on German-speaking and Dublin/Germany locations.

Responsibilities

  • Become a Rippling expert - You’ll be a go to resource for our customers within 60 days and with internal colleagues within 90 days.
  • Partner 1x1 with an evolving set of clients and own the successful launch of their Global all-in-one Employee Management Platform Implementation.
  • Drive Customer Timelines & Adoption - Enable our customer base by deeply understanding your clients’ use cases and aligning them to Rippling’s best practices.
  • Partner with and provide domain expertise to our customers and internal Rippling peers.
  • Pitch in on developing/documenting implementation processes and best practices.
  • Understand our customer use cases - collaborate closely with internal teams such as Customer Experience & R&D to improve our process and products.
  • Live and breathe the Rippling company values on a daily basis.

Qualifications

  • Minimum of 3 years’ experience in Implementation, Technical Account Management, Customer Success, or related roles within HR, Payroll, or Accounting.
  • Proficient in English and German; written and verbal communication skills
  • Proven project management experience deploying multiple projects simultaneously and on time in a fast-paced environment. Nothing slips through the cracks!
  • You love interacting with customers and always seek to deliver a great customer experience.
  • Creative in finding solutions: You are relentless in searching documentation, asking questions, and you always seek to understand the why behind customer requests.
  • Confidently navigate multiple external stakeholders that can range from executives to front line staff in IT, to Operations, to HR, to Finance.
  • Comfortable working in an autonomous environment, can expertly prioritize, and have a knack for identifying internal and external blockers.
  • Proven ability to proactively tackle challenges head on with a can-do attitude.

Skills

Required:English and German language proficiencyProject managementCustomer-facing communication
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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