← All roles

Demo Site Manager

Rippling· Sales
Apply on company site
Hybrid (San Francisco, CA), Hybrid (New York, NY), Remote$111k - $185k + bonusFull-timePosted 1mo ago

About the role

The Demo Site Manager owns strategy, maintenance, and continuous improvement of Rippling’s demo environments to deliver realistic, reliable, and GTM-aligned demo experiences that empower sales teams.

Responsibilities

  • Oversee day-to-day operations, incidents, and health of all demo environments; maintain uptime, stability, and performance.
  • Own configuration, cleanup, and optimization of managed demo sites; create new demo sites based on industry and global needs; explore improved infrastructure with IT and R&D.
  • Collaborate with Product GTM and Engineering to ensure new features are integrated and stable in demo environments; manage readiness for product launches (scripts, click paths, seeding, training documentation); represent SC and GTM needs in product planning; work with engineering to ensure timely fixes.
  • Design and maintain industry-specific and persona-based demo environments (e.g., Restaurant, Manufacturing, Healthcare); support custom builds for large deals, events, and global selling motions; develop reusable demo scripts and assets to standardize storytelling.
  • Escalate critical or recurring issues via Jira; provide proactive communication to field teams about known issues and resolutions.
  • Track, analyze, and report demo site usage, health trends, and issue resolution rates; deliver monthly business reviews with metrics (Demo Issues Resolved, Projects Completed, SC Satisfaction and Feedback, Environment uptime & performance).
  • Manage access control and data integrity for demo environments; remove access for terminations and manage ownership transfers; ensure data hygiene across shared environments.
  • Publish demo updates via newsletters, all-hands, and Confluence; document best practices, scripts, and environment guides; conduct listening sessions with SCs and AEs to collect feedback and prioritize improvements.

Qualifications

  • 5+ years in Solutions Consulting, Pre-Sales Engineering, or Demo Engineering
  • Strong understanding of SaaS GTM motions and demo workflows
  • Technical fluency in HRIS/Payroll/IT platforms (Rippling or comparable)
  • Proficient with Jira, Slack, and data/reporting tools (Looker, Tableau)
  • Excellent communication, project management, and cross-functional collaboration skills
  • Creative problem solver with attention to detail and demo storytelling
  • Strong commitment to fostering a diverse and inclusive work environment

Skills

Required:Demo environment managementProduct and tools partnershipCustom demo buildsCommunication & enablementSecurity & access management

Benefits

  • Not specified in the description (see company-wide statement about equal opportunity employer)
Last updated Sep 16, 2026. Interested? Apply on the company site.
Rippling logo

About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

HRPayrollITFinanceGlobal
Company profileWebsite

More open roles at Rippling