Senior Legal Operations Manager
London£0Full-timePosted 1mo ago
About the role
Senior Legal Operations Manager responsible for owning and optimizing 9fin's legal operations, including contract lifecycle (Ironclad), knowledge management, spend tracking, reporting, and cross-functional program delivery within a London-based team.
Responsibilities
- Tune legal intake - build the front door for legal requests across the business.
- Partner with Sales, Finance, InfoSec and Procurement to streamline deal-desk and approval processes
- Support on knowledge management and internal policy administration. Consolidate knowledge, templates, and other information in a clean accessible structure.
- Build our external legal spend tracker from scratch. Categorise spend, log invoices and quotes, match to matter, and produce a monthly view for the General Counsel.
- Own KPI reporting improvements against our Ironclad-fed dashboards. Expand coverage into intake, spend, cycle times, and other operational metrics.
- Own operational and reporting support across the Legal function, including responses to internal stakeholders including Finance, RevOps, and the People team.
Qualifications
- At least five years' experience running legal operations, contracts operations or a closely adjacent function (compliance operations, legal project management, or legal chief-of-staff)
- Experience with Ironclad or an equivalent enterprise CLM (e.g., Juro, LinkSquares, Icertis, Agiloft, Leah)
- Highly organized with a systems mindset; able to design repeatable workflows
- Commercial, action-biased, comfortable with ambiguity
- End-to-end project delivery and ability to own projects with timelines, risks, stakeholders, and outcomes
- Reporting and data fluency; ability to build dashboards and KPI frameworks
- Experience with outside counsel spend or panel exposure is desirable
- Builder mentality; experience as a first/sole legal-ops hire or in a small team in early-stage build-out
Skills
Required:Ironclad or equivalent CLMContract lifecycle managementProject managementData reporting / dashboards
Benefits
- Competitive Salary (top end of market)
- Equity
- Pension (4% employee contributions with 7% matching)
- Private Medical Insurance
- Paid sick leave with Income Protection
- Group Life Assurance
- Season Ticket Loan & Cycle to Work schemes
- 25 holiday days per year
- Local public holidays with exchange option
- Work abroad for up to 3 months a year
- 1 month paid sabbatical after 5 years of service
- Enhanced parental leave & flexible working arrangements
- Professional learning and development budget
- AI experimentation budget of £800 per employee per year for AI tools
- Quarterly team socials
- Summer and Winter company social events
Last updated Oct 21, 2026. Interested? Apply on the company site.
About 9fin
Faster, smarter, debt market intelligence
9fin is a leading provider of debt market intelligence and offers everything you need to analyse a credit, or win a mandate in one AI-powered platform
Debt Market IntelligenceDataAnalyticsCredit AnalysisFinancial Data
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