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Fulfillment Specialist (Canada)

Dandy· Operations
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RemoteFull-timePosted 1mo ago

About the role

Fulfillment Specialist to support daily fulfillment operations in Toronto, Canada, handling kit preparation, inspection, fulfillment, and shipping while maintaining inventory and ensuring quality and safety in a fast-paced environment.

Responsibilities

  • Fulfillment & Shipping: Pick, pack, ship, and close Vision and Trios outbound kits to standard cycle times; execute ITX and Conversion replacement orders; pick and ship accessory and consumable orders day-of.
  • Quality & Prep: Inspect every outbound kit against the configuration-specific SOP; execute Computer QC and imaging during prep; QC returned scanners and route them appropriately.
  • Asset Recovery: Inspect returned assets and determine the appropriate path. Execute Wrap Fix on returned scanners and laptops.
  • Inventory & Receiving: Receive inbound POs and route inventory to the correct locations; restock pick locations to maintain Live Fulfillment readiness; conduct routine cycle counts and execute inventory adjustments; flag discrepancies to a Senior or Lead.
  • Operations & Improvement: Identify fulfillment inefficiencies and surface ideas that improve safety, speed, or accuracy. Participate in initiatives and pilots and provide input on SOP updates based on floor observations.

Qualifications

  • 2+ years of experience in distribution, warehousing, fulfillment, manufacturing, or operations.
  • Ability to work full-time in the office Monday–Friday.
  • Experience solving operational problems, exercising good judgment, and communicating effectively across a diverse team.
  • Strong personal accountability, organization, attention to detail, and willingness to take ownership of tasks.
  • Ability to follow detailed SOPs and quality standards while working to cycle-time and service-level expectations.
  • Strong safety mindset, including following protocols, reporting hazards, and maintaining a clean and organized work area.
  • Open to feedback and coaching from Senior team members and the Lead.
  • Curious and comfortable learning new processes and operational systems.
  • Proficiency in Microsoft Office Suite (Excel, Outlook) and/or ERP/order management systems.
  • Excellent written and verbal communication skills.

Skills

Required:Fulfillment operationsSOP adherenceCommunication

Benefits

  • best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate (local packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off)
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Dandy

Your Fully-Modernized Dental Lab for Digital Dentistry - Dandy

Your full-service dental laboratory solution · Free scanner · Real-time communication · Easy case management · Fast turnaround times

digital dentistrydental labdigital workflowsintraoral scannerclinical support
Company profileWebsite

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