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Payroll Specialist

Sona· Customer
Apply on company site
London£35k - £45kFull-timePosted 1mo ago

About the role

Payroll Specialist to join Sona’s payroll bureau, owning UK payroll processing for a portfolio of customers with potential for process-building influence in a fast-growing startup environment.

Responsibilities

  • Own end-to-end UK payroll processing for a portfolio of Sona customers across multiple pay frequencies, covering standard and mid-complexity clients
  • Manage payroll queries through our support desk, giving clients fast, proactive updates and resolving within SLA
  • Process statutory payments, court orders, standard holiday pay calculations, Alabaster reviews and NMW checks for your own portfolio
  • Handle workplace pension auto-enrolment, contributions, reconciliations and submissions, flagging any miscalculated contributions for investigation
  • Upload, reconcile and submit payments across BACS, Faster Payments and SEPA, and manage payroll journal uploads and reconciliations
  • Manage HMRC filings (FPS, EPS) and year-end processing for your portfolio, escalating disputed or mis-allocated PAYE cases to your Senior or the Payroll Manager
  • Build strong working relationships with clients, including attending client meetings when needed, and flag product bugs to Engineering as you spot them
  • Spot and flag process gaps or improvements within your own portfolio, and support Payroll Assistants and Senior Payroll Specialists with day-to-day queries

Qualifications

  • 2+ years hands-on experience processing multiple UK payrolls independently
  • Experience within a bureau or outsourced payroll environment is a bonus
  • Good working knowledge of UK payroll and tax compliance, including tax calculations and filing and payment requirements
  • Confident managing a busy queue of support tickets, with strong organisational skills and clear written and verbal communication
  • Comfortable in Excel (VLOOKUPs, pivot tables, concatenation) and Google Suite
  • Methodical and accurate under volume, and quick to flag issues rather than let them become problems
  • Bonus: CIPP or equivalent qualification, exposure to Irish payroll (PAYE, PRSI, USC), or confidence using AI tools in your day-to-day work

Skills

Required:UK payroll processing

Benefits

  • Salary: £35,000 - £45,000
  • Hybrid working - 2+ days/week in our London office (Soho)
  • Share options
  • 35 days annual leave (25 days standard plus 10 flexible public holiday days)
  • Extra day of leave for every year of service
  • Pension contributions matched up to 5%
  • Comprehensive health insurance
  • Enhanced parental leave & pay
  • Salary sacrifice childcare scheme (Workplace Nursery)
  • Annual all expenses paid team retreats
  • The latest Macbook and equipment budget for your home office
  • Professional development budget
  • Unlimited free books
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Sona

Accelerate growth and empower your teams with next-gen workforce management

Accelerate growth and empower your teams with next-gen workforce management.

Workforce ManagementSchedulingHRPayrollEngagementAI
Company profileWebsite

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