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VP, Product

Serve Robotics· Product & Design
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Remote$240k - $300kFull-timePosted 1mo ago

About the role

Lead a high-performing Product and Design team to define and execute the product strategy for Serve Robotics' sidewalk delivery platform, aligning with company goals and cross-functional partners.

Responsibilities

  • Develop and uplevel a strong product management and design team and foster a culture for intellectual curiosity, measurable experimentation, and cross-functional collaboration.
  • Set a high bar for product and design quality and craft and evolve how business opportunities, requirements, and validation are built, communicated, and maintained.
  • Serve as a key member of the leadership team and contribute beyond the Product organization to company-wide strategy and execution.
  • Establish clear roles, expectations, decision rights, and accountability across the organization.
  • Deliver delight to customers and the public while expanding the sidewalk delivery business.
  • Translate corporate strategy and customer needs into clear product priorities and investment decisions for both product and design.
  • Develop a strong understanding of customers, users, competitors, and market dynamics to inform product direction and design principles.
  • Champion data-driven product decision making, using quantitative and qualitative insights to prioritize opportunities, evaluate tradeoffs, and guide product strategy and investment.
  • Balance near-term customer and operational needs with investments in scalable, long-term product capabilities.
  • Ensure product development is grounded in real-world customer and user needs rather than technology development alone.
  • Develop and maintain a clear product roadmap that translates company strategy and customer needs into prioritized product initiatives, milestones, and outcomes.
  • Lead the Design function and establish a cohesive design vision across the company's products and experiences.
  • Champion user-centered design and ensure customer and end-user insights are incorporated throughout the development process.
  • Shepherd scalable design practices, systems, and standards that create intuitive and consistent experiences cross-functionally.
  • Build processes that enable Product, Engineering, Operations, and Commercial teams to collaborate in a fast-pace while delivering on delightful user experience
  • Ensure design is treated as a strategic product capability and incorporated early in product development.
  • Deliver on public safety-focused design from Industrial Design to Operational Tools

Qualifications

  • 12+ years of progressive experience in product management, product strategy, design, or related technology leadership roles.
  • 5+ years of experience leading and developing product teams, including experience managing senior product leaders and/or multidisciplinary organizations.
  • Demonstrated experience owning product strategy and roadmaps for complex technology products from concept through commercialization and scale.
  • Proven track record of translating company strategy, customer needs, and technical capabilities into clear product priorities and measurable business outcomes.
  • Master communicator with experience partnering with executive leadership and communicating product, design and technical strategy to senior internal and external stakeholders.
  • Strong people leadership capabilities with demonstrated success recruiting, developing, and retaining high-performing teams.

Skills

Required:Product managementDesign leadershipStrategic planning and roadmappingCross-functional collaboration
Last updated Oct 1, 2026. Interested? Apply on the company site.
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About Serve Robotics

The future is here

Why move a 2-pound burrito in a 2-ton car? Meet Serve, the future of sustainable, self-driving delivery.

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