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Principal Product Manager

Microsoft· Product Management
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Hyderabad, Bangalorefull-timePosted 1mo ago

About the role

Lead cross-organization efforts to define, measure, and improve the enterprise search experience across Microsoft 365 (Outlook, Teams, OneDrive/SharePoint, Copilot Search) with a focus on quality, sentiment, and engagement for search in Teams and Outlook.

Responsibilities

  • Own the quality bar for Outlook and Teams search: define benchmarks, run controlled comparisons, and turn gaps into prioritized investments.
  • Set targets for search success, click-through, no-result rates, and satisfaction, and drive sustained improvement.
  • Identify top opportunities to improve sentiment and engagement using feedback, satisfaction comments, query patterns, and support signals.
  • Own the cross-surface backlog, prioritizing by user impact, competitive gap, cost, and capacity with clear rationale.
  • Resolve tradeoffs—recall versus precision, latency versus quality, and short-term fixes versus platform investment—and document decisions.
  • Clarify partner-team ownership: who leads, consults, and executes jointly.
  • Lead joint planning and leadership reviews across shipped, in-flight, at-risk work, and overall trajectory.
  • Guide and unblock product managers across teams, raising the bar on product craft and data-informed decisions.
  • Represent the area to executives, owning the framing, content, and discussion.

Qualifications

  • 10+ years of product management experience, including significant experience owning a large, matrixed product area end to end.
  • Demonstrated impact on a large-scale search, relevance, ranking, or information retrieval product.
  • Deep data fluency — able to interrogate telemetry and evaluation data directly, not only consume dashboards, and to distinguish real signal from noise.
  • Proven ability to define measurement systems, both offline evaluations and online metrics, and drive an organization to a quality goal against them.
  • Strong judgement under ambiguity, with the confidence to make consequential calls on incomplete information and be accountable for them.
  • Exceptional written and verbal storytelling, connecting the why to the what for both an engineering specification and an executive review.
  • Track record of influencing across organizational boundaries without authority in a highly matrixed environment.

Skills

Required:Product management leadershipData analysis and telemetry fluencyMeasurement systems design
Last updated Sep 17, 2026. Interested? Apply on the company site.

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