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Regional Critical Environment (CE) Program Manager

Microsoft· Data Center Operations Management
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Hybrid (Sydney)full-timePosted 1mo ago

About the role

Regional CE Program Manager responsible for delivering and managing critical environment infrastructure and foundational technologies for Microsoft's online services within the CO+I organization. Focuses on CE policy/standards, program governance, risk management, and cost/energy efficiency across regional data centers.

Responsibilities

  • Providing direction, guidance, and oversight on projects, programs, and initiatives for the Critical Environment discipline of Data Center Field Operations (DCO).
  • Regional view of datacenter application of Critical Environments Policy and Standards to drive consistency and best practice adoption.
  • Own and drive resolution of identified gaps in CE programs to allow Data Centers to achieve more.
  • Provide project and program management oversight for region wide initiatives.
  • Serve as the primary point of contact for field CE teams to submit feedback on the CE Program, including process improvements, updates to standards documentation, tooling improvements/add, etc.
  • Evaluate project scope and resource capacity expectations/asks/assumptions for CE related requests, projects, or initiatives.
  • Operate as the central point of intake to track and prioritize the portfolio of projects impacting DC CE Operations.
  • Provide governance, leadership, oversite, and management of regional level programs and initiatives.
  • Maintain project and program stakeholder and sponsor awareness.
  • Ensure the right resources and technical requirements are aligned to projects and that projects are staying within scope.
  • Demonstrates conscientiousness on cost adheres to budget requirements.
  • Driving cost/energy efficiency projects.
  • Provide recommendations on new data center equipment designs, technologies, and construction methods.
  • Lead, coach, and mentor DC CE Management teams conducting Root Cause Analysis on incidents and outages to ensure presentation to leadership is ready, all aspects are accounted for, and lessons learned propagated to other sites.
  • Provide additional on-site support to CE personnel as needed during incidents, critical work periods, etc.
  • Monitor the campus/metro risk profile, advise on action plans to reduce overall level, and report/trend progress.
  • Ensure sites are in compliance with Microsoft policies, standards, Technical Service Bulletins, and guidelines.
  • Assist with the establishment of new DC metro areas within the region by training and onboarding new CE personnel.
  • Consult on CE related policies, standards, guidelines, and procedures to ensure they are up to date with current industry best practices, requirements, and learnings and applicable to DC CE Field Operations.
  • Ensure DC CE Teams and personnel are trained on emergency response best practices and are able to adequately respond to the primary Emergency Operating Procedures scenarios.
  • Help others increase impact by standardizing procedures across area of influence. Drives alignment with region and global team.

Qualifications

  • Bachelor's degree in Electrical or Mechanical Engineering, with 5+ years of experience supporting the operation, maintenance, and delivery of critical infrastructure systems in large-scale facilities, or equivalent practical experience.
  • Minimum 3 years of experience working with Critical Environment infrastructure, including UPS, generators, AHUs, and the operation of data centre electrical, mechanical, cooling, and life safety systems.
  • Experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS).
  • Commitment to maintaining a safe and healthy workplace, including participation in required occupational health program such as baseline and periodic hearing assessments, where permitted by applicable laws and regulations.

Skills

Required:Critical Environment (CE) program managementProject and program management
Nice to have:Root Cause Analysis (RCA)

Benefits

  • Diversity & Inclusion trainings and events
  • professional certifications
  • Career Rotation Programs (growth opportunities)
Last updated Sep 17, 2026. Interested? Apply on the company site.

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