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Solution Engineer

Microsoft· Solution Engineering
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Mumbaifull-timePosted 1mo ago

About the role

Solution Engineer in the AI Business Solutions – Copilot team, leading technical engagements that drive AI transformation for enterprise customers and accelerating adoption of Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents through demos, envisioning sessions, and scalable architectures.

Responsibilities

  • Lead AI transformation engagements (e.g. demos, pilots) to win technical decisions and drive customer commitment to Copilot/Agents, including documented adoption plans and a smooth hand-off to Customer Success/partners for usage onboarding.
  • Support AI Workforce SSP hunting effort by engaging w/customer contacts, lead qual., and partner co-sell opportunities
  • Assist in ME3, ME5, ME7, Agent 365 upsell opportunities focused on Teams Phone that require technical support, and bring in a partner for co-sell.
  • Generate new pipeline and competitive wins for M365 Copilot, Copilot Chat, Copilot Studio & Agents, ME3 and Frontline Worker by delivering impactful AI-powered demos/Art-of-Possible sessions, removing technical blockers, and highlighting Microsoft’s differentiation to secure deals and protect the install base.
  • Craft scalable, secure, and modular architectures that align to customer’s enterprise strategy and technical roadmap while embedding security at every level.
  • Maintain operational excellence with 100% deal hygiene – capture technical close plans and consumption plans in MSX for every opportunity, attach a partner to every qualified deal, and promptly escalate unresolved technical blockers.
  • Continuously upskill to meet role expectations (achieve L200 consultative and L400 technical depth certifications) and contribute to team excellence by sharing at least one deal win/loss insight per quarter and engaging in regular coaching.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or related field, or equivalent practical experience.
  • 8-10 years of experience in pre-sales, solution engineering, technical consulting, or customer-facing technical roles.
  • Strong understanding of Microsoft Copilot technologies, Generative AI, and AI-powered productivity solutions.

Skills

Required:Microsoft 365 CopilotCopilot StudioAzure AICloud architecture, identity, security, and compliance
Nice to have:Microsoft Power Platform
Last updated Sep 17, 2026. Interested? Apply on the company site.

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