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Sr. Procurement Operations Manager, Supplier Management

Microsoft· Business Program Management
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Redmond, WA$97.6k - $188.4kfull-timePosted 1mo ago

About the role

Sr. Procurement Operations Manager for Supplier Management serves as a Program Manager and Subject Matter Expert for the Procurement Supplier Performance Scorecard within Source-to-Pay, partnering with Engineering to plan, execute, automate, and roadmap improvements that enhance supplier performance, compliance, and risk management.

Responsibilities

  • Lead the Procurement Supplier Performance Scorecard as the accountable program manager and SME, enabling vision, strategy, scope, governance, requirements, and plan of record.
  • Identify new capabilities and improvements from feedback and analyses; map end-to-end systems and process dependencies affecting supplier performance, Source-to-Pay workflows, data, contracts, risk, and compliance.
  • Define success criteria, performance measures, KPIs, SLAs, adoption, usage, quality, impact, and embed security, privacy, and control requirements from initiation through delivery.
  • Own a portfolio of scorecard and supplier performance initiatives, including project plans, roles, timelines, milestones, resources, dependencies, risks, and metrics.
  • Partner with Engineering to manage tool requirements, prioritization, and data/process integration; resolve operational issues.
  • Establish and lead the rhythm of business with required stakeholder cadence, documented decisions, risk mitigation, and accountability.
  • Monitor program health via scorecards and dashboards; perform cost-benefit analyses and ROI analyses for leadership decisions.
  • Identify and deliver automation opportunities, including AI and agentic experiences for supplier surveys, contract analysis, recommendations, and insights.
  • Define and execute landing, communication, training, and adoption plans aligned to audiences and security principles; evangelize program value through storytelling and collateral.
  • Influence senior leaders and cross-functional teams without direct authority; negotiate to reach collaborative solutions.

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years of experience in program management, process management, or process improvement OR equivalent experience.

Skills

Required:Program managementData-driven decision makingStakeholder management and influenceChange management / adoptionS2P / procurement technologyAnalytics and performance measurement
Nice to have:AI/automation in procurement

Benefits

  • Microsoft benefits information referenced in job description (not explicitly enumerated)
Last updated Sep 17, 2026. Interested? Apply on the company site.

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