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Account Manager, Life Sciences

Trial Library· Business Development – Sales
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Hybrid (San Francisco, CA)$108k - $135k + bonusFull-timePosted 4w ago

About the role

Trial Library is an AI-native enrollment and care navigation platform focused on accelerating access to precision medicine. The Account Manager, Life Sciences will own and grow a book of assigned accounts, nurture relationships, identify opportunities, and shepherd them through discovery, proposal, and contract execution.

Responsibilities

  • Account Ownership & Nurturing: Serve as the primary point of contact for an assigned book of accounts, building trust and staying close to evolving study needs to identify where Trial Library can add value.
  • Opportunity Generation: Proactively surface new opportunities within assigned accounts, such as additional studies, expanded scope, new therapeutic areas, through regular check-ins and relationship-building.
  • Discovery & Qualification: Run discovery calls to understand an account’s trial needs, patient recruitment challenges, and decision-making process; qualify opportunities and prioritize pipeline accordingly.
  • Proposal Development: Build and present tailored proposals and pricing that speak directly to an account’s study design, therapeutic area, and recruitment/retention goals.
  • Deal Nurturing & Negotiation: Manage relationships through the full sales cycle, keeping momentum through follow-ups, objection handling, and internal coordination, all the way to contract execution.
  • Contracting: Partner with legal and leadership to finalize contract terms and ensure a clean, accurate handoff into onboarding.
  • CRM & Pipeline Management: Maintain accurate, up-to-date records of account activity, opportunities, and pipeline in the CRM to support forecasting and reporting.
  • Cross-functional Collaboration: Work closely with Commercial teams and Customer Success to ensure assigned accounts sustain long-term retention and growth.
  • Occasional Lead Generation: From time to time, support broader pipeline efforts by prospecting new clients, sponsors, or CROs through outbound outreach, networking, or referrals.

Qualifications

  • Clinical trial operational experience: hands-on background in clinical trial operations (e.g., CRA, site coordinator, CRO project support, sponsor-side trial management, or similar).
  • Experience supporting patient recruitment, retention, or site support services.
  • Direct sales pitching experience: comfortable sitting face-to-face with clients to pitch services, present proposals, and close deals.
  • Account management experience: track record of managing and growing client relationships, identifying expansion opportunities, and closing deals in a clinical research context.
  • Strong ability to build rapport and trust with sponsors and clients, translating technical/operational knowledge into a compelling client conversation.
  • Excellent written and verbal communication skills, comfortable running discovery calls, delivering proposals, and negotiating terms.
  • Highly organized, self-motivated, and comfortable owning an account book and its pipeline independently.
  • Experience with CRM tools (e.g., Salesforce) and data hygiene.

Skills

Required:Clinical trial operations knowledgePatient recruitment & site supportDirect sales & pitching

Benefits

  • Health & Wellness: Comprehensive medical, dental, and vision coverage for employees and eligible dependents, along with disability, life, and supplemental insurance options.
  • Time Off & Workplace Support: Flexible paid time off, observed company holidays, and a one-time home office stipend.
  • Financial & Lifestyle Benefits: 401(k), pre-tax HSA and FSA options, commuter benefits, financial wellness resources, and legal protection plans.
  • Additional Support & Voluntary Benefits: Pet wellness support, domestic partner coverage, and additional programs for diverse needs.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Trial Library

The leading AI-powered solution for recruitment and retention in clinical trials, trusted by health care providers and patients.

At Trial Library, we partner with healthcare providers to enable the discoverability of clinical trials for patients everywhere.

AI-powered solutionsclinical trialsrecruitmentretentionhealthcare
Company profileWebsite

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