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Technical Support Engineer II

Delinea· Technical Support
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Remote£42k - £49k + bonusFull-timePosted 4w ago

About the role

Technical Support Engineer role providing post-sale technical support to customers and partners, with on-call rotation and a focus on IT, networking, and cybersecurity knowledge along with strong customer communication.

Responsibilities

  • Provide post-sale technical support to customers and partners
  • Assess and document reported customer issues
  • Formulate and communicate resolution plans
  • Gather necessary information and resources
  • Investigate and reproduce case scenarios
  • Provide clear customer responses and document corrective actions

Qualifications

  • 1-2 years of proven relevant professional experience as a technical support agent or equivalent

Skills

Required:IT and System administrationNetworking and data transport and encryptionSecurity concepts and methodologiesCommunication
Nice to have:Cloud infrastructure, machine, network and services virtualizationRelational databases and SQL-.NET applications

Benefits

  • competitive salaries
  • meaningful bonus program
  • healthcare insurance
  • pension/retirement matching
  • life insurance
  • employee assistance program
  • time off plans
  • paid company holidays
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Delinea

Identity security, simplified.

Delinea Identity Security and Privileged Access Management

identity securityprivileged access managementPAMcloud-native platformAI-driven platform
Company profileWebsite

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