User Operations Intern - China
Hybrid (Shanghai)InternPosted 4w ago
About the role
Intern in user operations focused on understanding and growing the user base as Speak launches in a new market. Conduct user interviews, gather feedback, support community and campus growth initiatives, and collaborate with Product, Engineering, and CX to translate user insights into product improvements. Hybrid role based in Shanghai with onsite presence preferred.
Responsibilities
- Support Speak's user and community operations
- Conduct user interviews, collect feedback and summarize key user insights
- Support community engagement, user testing and basic data analysis
- Support Campus Referral, Ambassador and other organic growth initiatives
- Work with Product, Engineering and CX teams to follow up on key user issues
Qualifications
- Current undergraduate or graduate student; any major is welcome
- Strong interest in consumer products, user research, AI or language learning
- Strong communication, structured thinking and basic analytical skills
- Good English communication skills and comfort working with a global team
- A self-motivated mindset and comfort in a fast-moving startup environment
- Availability 3–5 days per week for at least 3 months
Last updated Sep 23, 2026. Interested? Apply on the company site.
About Speak
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