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Deployment Strategist

Coval· Coval
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San Francisco, CA$150k - $250kFull-timePosted 4w ago

About the role

Deployment Strategist responsible for the full lifecycle of accounts post-signature, driving adoption and expansion with cross-functional collaboration across product, engineering, and commercial teams. Role emphasizes technical credibility, account leadership, and a data-driven approach to ROI and roadmap influence.

Responsibilities

  • - Own the commercial outcome: develop account plans, manage pipeline, navigate scope/pricing, build lasting customer relationships that expand into new use cases and teams.
  • “- Lead engagements from the beginning: run kickoffs aligning stakeholders across product, engineering, QA, and leadership on goals, success metrics, and ownership.
  • “- Hold the room: align stakeholders with differing incentives and incentives across champions, skeptics, and validators.
  • “- Diagnose and prioritize: connect business tensions to testable decisions; identify high-impact, scoped deployments.
  • “- Get hands dirty in the platform: design personas, write test cases, configure metrics, and set up evaluation frameworks; build custom methods when needed.
  • “- Feed the product organization: capture durable knowledge, flag patterns, and contribute to roadmap with account learnings.
  • “- Partner with FDEs and product/engineering to close gaps when platform capabilities are insufficient; assess value of building new features.

Qualifications

  • - Experience owning commercial outcomes: adoption, renewal, expansion, or quota in some form.
  • - Experience in account management, technical account management, or customer-facing roles focused on relationship health.
  • - Deployment/implementation experience with ownership of a technical outcome (solutions engineering, forward-deployed engineering, technical customer success, or similar).
  • - Ability to manage diverse stakeholders and align on evidence that changes minds.
  • - Product instincts to distinguish between one-off asks and meaningful gaps; ability to advocate to the product team.
  • - Comfort with candid tradeoffs and being wrong.
  • - Comfort with ambiguity at an early-stage company and ability to define the role.

Skills

Required:Account management / customer successTechnical deployment / implementation

Benefits

  • - Healthcare, Dental, & Vision coverage
  • - 401K
  • - Pet friendly-office
  • - Free gym membership
  • - Free lunch and dinner when working in the office
  • - Unlimited PTO
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Coval

Simulation & Evaluation for Voice and Chat Agents

Coval is a simulation & evaluation platform for autonomous AI agents, helping engineers launch dependable assistants across chat, voice, and other modalities. We simulate thousands of scenarios engineers don't have to manually test their agents. Our CI/CD evaluations automatically simulate and detect regressions.

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