Strategic Account Manager
Agiloft· Sales
RemoteFull-timePosted 4w ago
About the role
Strategic Account Manager focused on executive alignment, adoption, expansion, retention, and long-term value across strategic customers, leveraging Agiloft’s AI-enhanced CLM platform and token-based consumption models.
Responsibilities
- Develop and execute multi-year strategic account strategies to drive executive alignment, adoption, expansion ARR, responsible consumption growth, retention, and long-term value creation
- Identify, qualify, and close complex upsell, cross-sell, enterprise-wide standardization, and token-consumption opportunities across strategic organizations
- Drive expansion across business units, departments, subsidiaries, regions, and affiliated entities within the enterprise family tree
- Own renewal and expansion strategy, partnering closely with Customer Success to ensure account health and risk mitigation, long-term client retention, executive value realization, SaaS revenue stability, and governed consumption growth
- Position Agiloft as a strategic enterprise platform, clearly articulating differentiated value including AI-driven capabilities, enterprise standardization, SaaS subscription value, and token-consumption economics
- Build and maintain trusted relationships with senior leaders, C-level executives, economic buyers, and cross-functional transformation sponsors across legal, procurement, finance, IT, and operations
- Act as a strategic advisor by aligning Agiloft’s capabilities to enterprise-wide business initiatives, operating priorities, risk programs, and transformation agendas
- Partner cross-functionally with Sales Leadership, Customer Success, Solution Consulting, Product, and Professional Services
- Lead executive business reviews focused on business outcomes, adoption, consumption governance, strategic alignment, and enterprise-wide value realization
- Leverage account intelligence, customer insights, token-consumption trends, executive priorities, and forecasting tools to identify expansion opportunities, forecast accurately, and manage complex strategic account pipeline health
- Apply the MEDDPICC sales methodology across all expansion and renewal motions to qualify opportunities, guide deal strategy, and drive predictable outcomes
- Lead complex strategic expansion opportunities from identification through close, including multi-threaded executive alignment and cross-functional orchestration of internal resources to advance strategic account objectives
- Develop and execute close plans aligned to MEDDPICC criteria, including economic buyer alignment and competitive positioning
- Maintain accurate records of account activities, renewal risks, expansion opportunities, consumption signals, and sales forecasts
- Provide regular executive-level updates to sales leadership on account strategy, renewal posture, expansion path, consumption trends, risk, and forecast accuracy
- Serve as the voice of strategic customers internally, providing executive-level feedback to influence product direction, AI roadmap, monetization packaging, implementation motions, and go-to-market strategy
- Confidently position AI and token-based consumption as strategic transformation levers in enterprise contract management, governance, and operational performance
- Lead executive-level conversations on AI-driven risk management, obligation governance, analytics, consumption governance, change management, and operational efficiency
- Collaborate with Solution Consultants to ensure accurate and compelling technical representation of Agiloft’s AI capabilities during client engagements
- Translate strategic customer feedback into insights that shape AI product development, packaging, enterprise enablement, and strategic market messaging
- Leverage AI-assisted tools to enhance productivity, improve processes and workflows, strengthen executive account planning, and support everyday work
- Other duties as assigned
Qualifications
- 7+ years of experience in SaaS or consumption-based software sales, with a preference for experience in Contract Lifecycle Management (CLM), Legaltech, or related systems
- Proven ability to create and implement account strategies and manage complex cloud software, SaaS, and hybrid monetization sales cycles
- Proven success managing complex Strategic accounts ($2.5B+ annual revenue) using a structured sales methodology (e.g., MEDDPICC), with focus on executive alignment, retention, NRR, and expansion execution
- Demonstrated expertise in enterprise deal strategy, negotiation, executive-level engagement, and complex commercial structuring
- Strong executive presence with the ability to influence senior and C-level stakeholders, economic buyers, and cross-functional transformation sponsors
- Excellent interpersonal, communication, and presentation skills
- Demonstrated ability to navigate complex organizational structures, global account dynamics, and multi-threaded executive relationships
- Strong problem-solving and strategic thinking skills, with the ability to align enterprise business initiatives to technical solutions
- Highly organized with strong multi-year account planning, executive communication, forecasting, risk management, and pipeline management capabilities
- Proficiency with Salesforce, Clari / SalesLoft, Microsoft Office, and collaboration tools
- Willingness to travel
Skills
Required:Strategic account planningExecutive engagementMEDDPICC framework
Benefits
- Floating holidays
- Quarterly wellness day
- ERGs and an inclusive, flexible work environment
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Agiloft
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