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VP, Product Delivery & Growth - AI

PointClickCare· PointClickCare – Product Management
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Hybrid (USA)Full-timePosted 4w ago

About the role

Senior leadership role responsible for go-to-market strategy, monetization, and leadership of the Outbound Product Management function for AI-enabled portfolio in Integrated Care + SNF Reimbursement.

Responsibilities

  • Go-To-Market Strategy & Portfolio Growth: Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
  • Commercial Model & Monetization: Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
  • Product Strategy & Roadmap: Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
  • Executive Customer Engagement & Market Leadership: Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
  • Organizational Leadership & Talent Development: Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
  • Portfolio Performance & Market Insight: Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.

Qualifications

  • 12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
  • Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
  • Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
  • Executive presence and ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
  • Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
  • Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
  • Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.

Skills

Required:Go-To-Market StrategyPricing, Packaging, MonetizationExecutive Stakeholder Management

Benefits

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!
Last updated Oct 21, 2026. Interested? Apply on the company site.

About PointClickCare

Healthcare Software for Smarter Care Delivery | PointClickCare

Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.

healthcare softwareEHRcare coordinationhealthcare solutionssenior livingskilled nursinghospitals & health systemscare outcomes
Company profileWebsite

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