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EOR Operations Analyst (US)

Rippling· Operations
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Hybrid (Bangalore, India)full-timePosted 4w ago

About the role

Operations role focused on onboarding, regulatory tasks, and process improvement to support customer onboarding and benefits enrollment, with hybrid work in Bangalore, India and IST evening hours.

Responsibilities

  • Execute tasks related to new employees’ onboarding such as employee onboarding verifications, benefits setup and enrollments for our customers
  • Conduct filings and registrations with government agencies on behalf of customers
  • Review, Build and Improve current operational process and create how-to documentation library
  • Review and process inbound communications related to insurance and regulatory tasks
  • Build end to end operational process for benefits enrollments to our customers
  • Research process requirements for work streams for new products and countries
  • Provide feedback on our internal systems and processes to improve our operations
  • Work with R&D to improve customer onboarding processes through automation

Qualifications

  • 4+ years of experience in an operational role, such as payroll operations, regulatory operations, or support operations
  • Strong English communication skills (written and verbal)
  • Strong project management and organizational skills: high attention to detail with excellent work product, time management, and execution
  • Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with SFDC/JIRA/Confluence a plus
  • Strong research and process development skills
  • Structural thinking and problem solving
  • Ownership and Proactive attitude towards pushing things to go get done
  • Ability to learn quickly and deal with ambiguity
  • Ability to work from 7.00 PM- 4.00 AM IST
  • Grit, patience, drive as you would be working with different teams, partners and government agencies

Skills

Required:Onboarding coordinationRegulatory filingsProcess improvementData analysis with spreadsheets

Benefits

  • Note: benefits are not explicitly itemized in the description; please extract if present in the original source.
Last updated Sep 23, 2026. Interested? Apply on the company site.
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#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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