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Technical Account Consultant - Benefits

Rippling· Technical Account Management
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Bangalore, IndiaFull-timePosted 4w ago

About the role

Technical Account Consultant focusing on Rippling's Benefits products (Benadmin for US/Canada, Flex Benefits, PEO, HR Services). Acts as Benefits Expert, guides customers, and builds trusted relationships with HR/Benefits administrators.

Responsibilities

  • Project Manage: Collaborate with various teams internally and externally to execute project engagements and help customers optimize their use of Rippling's benefits solutions.
  • Drive enablement: Encourage customer enablement of key benefits features and timelines while consulting with them on best practices to seamlessly integrate Rippling into their HR workflows.
  • Offer white-glove service: Ensure customers feel supported and engaged through attentive, personalized guidance and product enablement, particularly in benefits management.
  • Become a product expert: Be the go-to resource for both customers and coworkers on Rippling's benefits products by your 90th day.

Qualifications

  • 3+ years of SaaS experience in customer success, consulting, implementation, or support.
  • Preferred: 3+ years of experience with benefits products, enabling customers with benadmin, Flex benefits, PEO, and HR Services.
  • Passion for helping customers and colleagues succeed in benefits management.
  • Ruthless prioritization and time management skills.
  • Master project/task manager – you never drop the ball.
  • Ability to explain complex scenarios in simple, clear written or verbal communications.
  • Strong attention to detail and ability to solve complex, interdependent HR problems.
  • Interest in actively working with product and engineering teams.

Skills

Required:SaaS experience in customer success/consulting/implementation/supportProject management
Nice to have:Benefits product knowledge (benadmin, Flex benefits, PEO, HR Services)

Benefits

  • Competitive salary + benefits + equity (US-based alignment by location)
  • Reasonable accommodations available upon request during hiring process
  • Collaborative in-office culture preferred for those living within 40 miles of a Rippling office
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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