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Deal Desk Manager, Singapore

Horizon3 AI· Sales
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SingaporeFull-timePosted 4w ago

About the role

Deal Desk Manager responsible for managing order processes and supporting deal desk activities in the APJ region, reporting to the Senior Manager of Global Deal Desk (US).

Responsibilities

  • Order Management: Manage and process sales orders, ensuring accuracy and timely fulfillment.
  • Deal Desk Support: Support the Deal Desk by reviewing and approving sales deals, ensuring compliance with company policies.
  • APJ Compliance: Ensure all deals adhere to regional requirements, including tax rules for Singapore, Australia, Japan and India GST.
  • Multi-Currency Operations: Managing pricing and quote-to-cash workflows across key regional currencies (SGD, AUD, JPY, NZD and USD).
  • Cross-Border Withholding Tax (WHT): Knowledge of cross-border withholding tax certificates, double taxation avoidance agreements (DTAA) and tax residency forms required for Asian enterprise buyers.
  • Finance & Provisioning Alignment: Coordinate with Finance and Provisioning teams to ensure accurate billing set up, multi-currency handling and timely provisioning of software.
  • Legal Collaboration: Work cross-functionally with Legal using our Streamline AI tool to manage contract reviews, routing, and approvals.
  • CRM Maintenance: Maintain and update sales order records in the CRM system.
  • Process Efficiency: Assist in the development and implementation of process strategies and initiatives to operate more efficiently.
  • Sales Enablement: Provide training and support to the sales team on order management, legal workflows, and deal desk processes.
  • Issue Resolution: Resolve any issues related to sales orders and deal approvals promptly.
  • Data Integrity: Ensure data accuracy and integrity in all sales operations activities.
  • RFP & VRA Ownership: Coordinate, complete, and submit Requests for Proposals (RFPs) and Vendor Risk Assessments (VRAs) to clear compliance hurdles for the APJ region.
  • Interdepartmental Liaison: Serve as connective tissue between APJ Sales, Global Finance and Legal.

Qualifications

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 3 to 5 years of experience in Deal Desk, Revenue Operations, or Order Management roles.
  • Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash and other relevant sales and AI tools.
  • Strong analytical skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Skills

Required:Order managementDeal desk and revenue operationsCRM (Salesforce)Tax and compliance knowledge (APJ)
Nice to have:Contract review tooling (Streamline AI)

Benefits

  • Health, vision & dental care for you and your family
  • Flexible vacation policy
  • Generous parental leave
  • Remote work (100% remote company)
  • Competitive compensation
Last updated Oct 8, 2026. Interested? Apply on the company site.

About Horizon3 AI

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