← All roles

Product Manager, Agent Platform

Siena AI· Product
Apply on company site
RemoteFull-timePosted 4w ago

About the role

Product Manager responsible for the core Agent Platform, owning its roadmap, measurement, testing and improvement of agent performance, and customer visibility. Works with engineering, deployment and customers; builds as well as specifies.

Responsibilities

  • Own the core agent platform end to end, including the roadmap and the day-to-day product decisions.
  • Build and ship the evaluation, testing and monitoring systems that make agent performance measurably better over time.
  • Design and run structured experiments and A/B tests across agent workflows.
  • Give customers clear visibility into how their agents are performing.
  • Prototype your own ideas with coding agents, and ship them where you can, rather than waiting on a hand-off.
  • Work with customers and our deployment team to understand what's working in the field and turn it into product.

Qualifications

  • 3+ years as a PM in CX, ecommerce, helpdesk or AI automation.
  • Technical fluency: you can explain how webhooks, OAuth and integrations work and have made product decisions around them.
  • AI-native builder: you use tools like Claude, Cursor or v0 daily and have prototyped your own product ideas with them.

Skills

Required:PM experience in CX/ecommerce/helpdesk/AI automationTechnical fluency on webhooks, OAuth, integrationsAI-native building with tools (Claude, Cursor, v0)

Benefits

  • Great salary plus equity or stock grants.
  • Learning budget. If you are growing, so are we.
  • AI-fluency by default. Premium AI tools and a quarterly budget for new tools.
  • Real ownership and autonomy to solve problems.
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Siena AI

Empathic AI Agents for commerce

Experience AI agents that combine empathy with automation for commerce. Provide personalized shopper support. Schedule a demo today!

AICustomer SupportE-commerceAutomationEmpathy
Company profileWebsite

More open roles at Siena AI