← All roles

Senior Account Manager, Retail Media

Instacart· Commercial Excellence
Apply on company site
Hybrid (Canada (ON/AB/BC/NS)), RemoteCA$151k - CA$159.5kFull-timePosted 4w ago

About the role

Senior Account Manager to own a portfolio of enterprise retail partners for Instacart’s retail media platform, Carrot Ads. Drive onboarding, growth, and adoption, acting as a trusted advisor to translate partner needs into advertising performance and product feedback.

Responsibilities

  • Own a portfolio of strategic enterprise retail partners end-to-end (onboarding through growth).
  • Drive partner adoption of Carrot Ads, including placements and product capabilities.
  • Train partners on campaign tooling, demand sourcing, reporting, and invoicing.
  • Build the business case for incremental revenue and provide feedback loops to Product teams.
  • Sharpen account management practices, create compelling QBRs, and develop tools to track KPIs and scale successful programs.
  • Serve as connective tissue across cross-functional teams (Business Development, Finance, Ads Quality) to coordinate partner-related activities.

Qualifications

  • 5+ years in Account Management or related field with ad tech, publishers, or retail media experience.
  • Proven experience supporting enterprise solutions and managing complex partner relationships end-to-end.
  • Strong technical acumen to explain complex product capabilities to non-technical partners.
  • Proficient in data analysis to derive actionable insights from partner KPI data and make strategic recommendations.
  • Comfortable with billing, invoicing, and revenue reconciliation workflows in partnership with Finance.
  • Outstanding communication skills, able to distill complex concepts for varied audiences including executives.
  • Proven project/program management skills with ability to juggle multiple partnerships and internal workstreams.
  • Experience in cross-functional collaboration and executive-level presentations.

Skills

Required:Account ManagementCommunicationData AnalysisCross-Functional Collaboration

Benefits

  • Sales Incentive Plan with cash variable incentive based on individual performance.
  • New hire equity grant and annual refresh grants.
  • Competitive compensation and location-based benefits.
  • Flex First remote work policy – work from home, office, or hybrid as preferred.
Last updated Oct 22, 2026. Interested? Apply on the company site.
Instacart logo

About Instacart

Marketplace for grocery delivery and pickup

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.

grocerydeliverye-commerce
Company profileWebsite

More open roles at Instacart