Senior Product Manager, AI Control Studio
About the role
Senior Product Manager responsible for the long-term vision, strategy, and roadmap to enable retailers to create differentiated storefront experiences with AI-assisted customization, extensibility, and integrations, partnering with retailers and cross-functional teams to deliver scalable, enterprise-ready solutions.
Responsibilities
- Own the long-term vision, strategy, and roadmap for enabling retailers to create differentiated experiences on top of their storefronts, giving them significantly more control while maintaining appropriate platform guardrails.
- Build AI-assisted tools that make sophisticated customization dramatically easier and faster for retailers and internal teams.
- Define the right balance between retailer flexibility and platform coherence — enabling meaningful differentiation while preserving conversion, reliability, maintainability, and the other core value the platform provides.
- Expand the platform’s extensibility so retailers can support increasingly sophisticated use cases and connect their storefronts with the broader technology ecosystems they rely on.
- Partner directly with sophisticated enterprise retailers to understand their technical and business needs, shape product strategy, and drive solutions that can scale across the broader platform.
- Work closely with engineering, design, commercial, and other product teams to turn an ambitious long-term vision into a high-velocity roadmap and measurable customer outcomes.
Qualifications
- 8+ years of B2B product management or similar experience
- Strong experience operating at the intersection of product and go-to-market, working closely with enterprise sales, marketing, and customer success.
- Proven ability to build trust with executives, internally and externally.
- Strong leadership skills — able to guide large, multidisciplinary teams toward shared outcomes across Product, Engineering, Data, Design, and GTM.
- Demonstrated ability to handle complex product problems across a wide product surface with high ambiguity.
- Strong product vision and communication skills — able to envision how grocery and e-commerce will evolve over the next three years, translate near-term asks into scalable platform offerings, and layer in emerging technologies to go beyond incremental improvements.
- Proven customer and product strategy ability: a) Build trust with external customers b) Identify needs and craft complex platform solutions c) Rally internal teams to make high-stakes tradeoffs under ambiguity and tight deadlines
- Fluent in both product intuition and data: able to assess value propositions for both retailers and their end customers, balancing qualitative insights and quantitative impact.
Skills
Benefits
- Instacart provides highly market-competitive compensation and benefits in each location where employees work.
- New hire equity grant and annual refresh grants.
- Flex First remote work policy.
- Base pay range available for Canadian candidates; CAN: $194,000—$204,500 CAD.
About Instacart
Marketplace for grocery delivery and pickup
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.
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