Business Architect for Security Services Strategy
Microsoft· Sales Strategy Enablement
Hybrid (United States)$106.4k - $203.6kPosted 4w ago
About the role
Role focused on strategy and operating model for the Security Unified services portfolio, delivering repeatable IP, value-based deliverables, and value acceleration services across the customer security journey to improve security posture and business outcomes.
Responsibilities
- Own and evolve the strategy and operating model for the Security Unified services portfolio, aligning repeatable IP, Value-Based Deliverables, and Value Acceleration Services with Microsoft Security priorities, go-to-market strategy, key workloads, and customer needs.
- Develop an end-to-end view of the customer security journey, ensuring the portfolio supports customers from initial strategy and solution adoption through usage, value realization, renewal, and expansion.
- Proactively identify gaps, opportunities, and disconnected experiences across the customer journey, and develop recommendations and action plans that improve portfolio effectiveness and customer outcomes.
- Working as a cross org team to manage the Unified catalog and offering lifecycle, including demand intake, prioritization, development, accreditation, skilling, adoption, performance monitoring, quality, and retirement.
- Ensure the portfolio delivers simplified, connected, and repeatable customer experiences while remaining responsive to different levels of customer security maturity and changing business priorities.
- Improve delivery excellence through greater repeatability, technical maturity, consistent quality, clearer customer guidance, and effective use of global delivery and partner capabilities.
- Independently analyze business, customer, field, delivery, and operational data to identify demand signals, usage and consumption opportunities, portfolio performance trends, risks, and gaps.
- Translate insights into portfolio priorities and recommendations that improve offering relevance, attachment, adoption, usage, consumption, customer value, and revenue outcomes.
- Connect services and delivery motions to measurable customer outcomes and establish clear pathways from successful delivery to ongoing adoption, renewal health, and expansion.
- Partner across business, technical, product, engineering, and field teams to align portfolio priorities and establish a closed feedback loop between customer needs, field execution, offering strategy, and product direction.
- Clearly communicate the business situation, strategy, priorities, progress, risks, blockers, impacts, and outcomes at the appropriate level for each audience.
- Provide leaders and stakeholders with the visibility and recommendations needed to make decisions, remove obstacles, and drive timely execution with minimal management direction.
Qualifications
- Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field - OR equivalent experience.
- 3+ years experience in Near Term Strategy (1-2 years out), Management Consulting, or Finance.
Skills
Required:Strategy developmentCustomer journey analysis
Last updated Sep 24, 2026. Interested? Apply on the company site.
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