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P2P/AP Operations - Invoicing Manager

Microsoft· Business Program Management
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Hybrid (Redmond), Hybrid (Atlanta)$77.8k - $153.7kfull-timePosted 4w ago

About the role

Lead end-to-end Procure-to-Pay (P2P) operations with a focus on invoicing, collaborating with procurement, finance, and IT to optimize workflows, implement system enhancements, and drive process efficiency.

Responsibilities

  • Proficient Understanding of P2P/AP/T&E processes with a problem-solving mentality. Reducing AP aging by working with service providers, internal stakeholders and suppliers/external payees.
  • Responsible for managing & reducing invoices on hold globally or regionally.
  • Experience with Concur Travel & Expense (T&E) systems is a plus.
  • Act as a single point of contact for P2P related issues and escalations (Global and Regional support)
  • Collaborate in cost-benefit analyses to assess value drivers and support monthly business reviews.
  • Independently collect and evaluate success criteria (e.g., ROI, SLAs, OKRs, KPIs) and performance metrics using dashboards and scorecards to monitor program alignment.
  • Utilize leadership direction to execute plans that shift priorities to new initiatives; influence change with minimal guidance.
  • Evangelize programs using data-driven storytelling to gain buy-in from stakeholders, partners, and customers.
  • Define and execute landing and communication plans, ensuring alignment and communication cadence across teams.
  • Understand and map system processes and their interdependencies; help develop rigorous, efficient program processes informed by security principles.
  • Assist in managing project plans, roles, timelines, financials, and performance metrics for portfolios, communicating status and mitigating risks.
  • Identify new program opportunities, perform root cause analyses, define strategies, gather requirements, and align plans across teams.
  • Work with cross-functional stakeholders to design compliant programs and produce collateral (proposals, strategy decks, pitches).
  • Monitor adherence to procurement policies and compliance requirements within P2P workflows.
  • Own and maintain Detailed Process Documents (DTPs) for all Ariba related & Legacy P2P processes, ensuring timely updates to reflect system changes, compliance requirements, and best practices.
  • Implement controls to prevent errors and ensure audit readiness.
  • Oversees day-to-day operations of Business Process Outsourcing (BPO) partners, ensuring SLAs and KPIs are met and that contractor skills and capabilities align with Microsoft requirements.
  • Collaborate with procurement, finance, and suppliers to resolve issues related to requisitions, purchase orders, and invoices.
  • Act as a SME for troubleshooting and process optimization, conduct training sessions as required from time to time.
  • Defines and executes landing and communication plans for target audiences, and maintains a regular rhythm of business (ROB) so stakeholders communicate, make decisions, and respond at the required cadence.
  • Identifies opportunities to develop new programs and improve current ones by defining root problems, gathering requirements, aligning stakeholders, identifying resource needs, and establishing project plans and targets.
  • Uses data analytics and lessons learned to identify program risks and mitigation plans, streamline and optimize programs, and recommend sunsetting activities that no longer meet objectives.

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.

Skills

Required:P2P/AP/T&E process knowledgeInvoicing managementStakeholder communication
Last updated Sep 24, 2026. Interested? Apply on the company site.

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