Data Center Technician
Microsoft· Data Center Technicians
SingaporeNot specifiedPosted 4w ago
About the role
Microsoft Data Center Technician (DCT) role focusing on preparing, installing, diagnosing, troubleshooting, replacing, and/or decommissioning equipment under guidance, with safety, security, and data management training; part of Cloud Operations & Innovation (CO+I) supporting Microsoft online services and data center infrastructure.
Responsibilities
- Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
- Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures.
- Completes assigned tickets efficiently and in alignment with KPIs and SLAs with guidance from other technicians.
- Complies with security and data management procedures and policies with guidance from other technicians and completes required security training.
- Maintains a strong client focus to understand the impact of their work when completing tickets and tasks.
- Contributes to a positive and effective team environment by sharing information, participating in regular team meetings, staying apprised of others' work.
- Has pride and accountability for service quality, completeness, and ownership of data center facilities.
- Embodies Microsoft culture and values, contributing to a culture of inclusion.
Qualifications
- Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components.
Skills
Required:Ticket managementSafety procedures
Benefits
- Not specified in the description
Last updated Oct 9, 2026. Interested? Apply on the company site.
About Microsoft
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