Data Center Technician
Microsoft· Data Center Technicians
Schiphol, Netherlands€42.6k - €55kFull-timePosted 4w ago
About the role
Microsoft Data Center Technician (DCT) role supporting installation, diagnostics, troubleshooting, and decommissioning of equipment under guidance, within Microsoft CO+I data center operations.
Responsibilities
- Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
- Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
- Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
- Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
- Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
- Embodies our culture and values.
Qualifications
- Required: Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components.
- Background Check: Ability to meet Microsoft, customer and/or government security screening requirements including Microsoft Cloud Background Check on hire/transfer and every two years thereafter.
- Preferred: Some experience supporting IT equipment or related technology.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
- A driving licence would be beneficial.
Skills
Required:Computer hardware basicsIssue tracking and escalationSafety training and proceduresCustomer focus
Last updated Sep 24, 2026. Interested? Apply on the company site.
About Microsoft
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