← All roles

Cloud & AI Solution Engineer - AI Applications

Microsoft· Solution Engineering
Apply on company site
SingaporeFull-timePosted 4w ago

About the role

Technical advisor role focused on driving business outcomes using Microsoft technologies, leading strategic engagements, enabling successful project delivery, and shaping go-to-market and customer success.

Responsibilities

  • Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.
  • Works with account and marketing teams to shape strategic win and customer success plans and tailor Microsoft messaging to audience using knowledge of customer feedback, specific Microsoft solutions, and their context in a competitive landscape.
  • Where applicable, builds consumption plans with Partner and Industry Solutions Delivery teams after customer sign-off.
  • Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers.
  • Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.
  • Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities, emphasizing continuous security enhancement and regulatory compliance.
  • Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
  • Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.g., Global Partner Solutions).
  • Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project.
  • Leverages foundational knowledge of resources (e.g., MTC, demo sites, VBD, CSU) and proactively engages product teams to remediate blockers by conveying impact.
  • Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers and act as a trusted advisor to assess and consult on their security needs.
  • Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement for extended teams, leveraging MSP, MCP, FastTrack, ECIFs, etc.
  • Searches for customer references to use in engagements.
  • Demonstrates and oversees demonstrations (architectural design sessions, POC sessions) of products, services, and integration.
  • Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.
  • Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation, emphasizing security improvements.

Qualifications

  • Master’s Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience OR
  • Bachelor’s Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR
  • 5+ years technical pre-sales or technical consulting experience OR equivalent experience.
  • 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience (additional)
  • 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management (additional)
  • Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture) (additional)

Skills

Required:Strategic technical advisoryPre-sales / technical consultingSolution design and PoC facilitationCustomer relationship managementStakeholder collaboration (partners/internal teams)

Benefits

  • Not specified in the provided description
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Microsoft

Cloud ComputingConsumer ElectronicsSoftwareTechnologyliquid-ai-recruiting-target
Company profileWebsite

More open roles at Microsoft