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Data Center Technician (Shift pattern)

Microsoft· Data Center Technicians
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Schiphol€42.6k - €55kfull-timePosted 4w ago

About the role

Microsoft Data Center Technician role in CO+I, on-site in Schiphol, Netherlands, with a 6-day shift rotation (06:00-14:30, 14:30-00:00, 00:00-06:00).

Responsibilities

  • Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
  • Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, and complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
  • Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
  • Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
  • Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Has pride and a sense of accountability for the service quality, completeness, and ownership of the data centre facilities.
  • Embodies our culture and values.

Qualifications

  • Education: Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience, with basic knowledge of computer hardware and components.
  • Work Schedule: Ability to work shifts, including evenings, nights, weekends, and holidays.
  • Transportation: Valid driver’s licence and access to a personal vehicle for travel to client sites and company locations as part of shift responsibilities. This role requires on-site presence due to limited public transport.

Skills

Required:Customer service orientationTicketing and escalationSafety and complianceBasic computer hardware knowledgeSecurity and data management awareness
Last updated Sep 24, 2026. Interested? Apply on the company site.

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