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Senior Digital Solution Specialist, AI Business Process - New Zealand

Microsoft· Digital Solution Area Specialists
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Hybrid (Auckland), Hybrid (Wellington)full-timePosted 4w ago

About the role

AI Business Process solution specialist for SME&C in New Zealand, leading strategic customer engagements focused on business process transformation, AI innovation, and Microsoft Business Applications within a fast-paced, AI-powered sales environment.

Responsibilities

  • Own the strategy to advance qualified pipeline revenue across complex opportunities by leading business outcome discussions, solution envisioning, and value-based engagements that establish executive sponsorship and customer confidence in Microsoft's AI Business Process solutions.
  • Engage with the account team to land solution envisioning sessions and business value assessments.
  • Proactively lead customer-centric business process transformation conversations, solution envisioning workshops, and executive engagements while strengthening Business Decision Maker and Technical Decision Maker relationships.
  • Shape the sales strategy for business transformation priorities by addressing competitive positioning, solution differentiation, commercial value, and AI adoption considerations across complex customer environments.
  • Lead the development of the customer proposal, ensuring that the business case, differentiated value proposition, solution strategy, and customer outcomes are clearly articulated and aligned across the account team.
  • Lead alignment with Partners and Customer Success on the proposed deployment approach, customer success plan, and Key Performance Indicators, ensuring continuity from the sales strategy to agreed business outcomes.
  • Lead discovery across complex opportunities, synthesising customer-agreed business challenges, stakeholder priorities, and measurable value into differentiated win themes and a clear opportunity strategy.

Qualifications

  • 8+ years of solution sales, business applications sales, enterprise SaaS sales, account management, or related customer-facing experience, including experience leading complex opportunities and engaging senior business decision-makers.
  • OR Bachelor's Degree in Business, Computer Science, Information Technology, or a related field AND 6+ years of solution sales, business applications sales, enterprise SaaS sales, account management, or related customer-facing experience, including experience leading complex opportunities.
  • OR Master's Degree in Business, Computer Science, Information Technology, or a related field AND 5+ years of solution sales, business applications sales, enterprise SaaS sales, account management, or related customer-facing experience, including experience leading complex opportunities.
  • OR equivalent experience.

Skills

Required:Solution sellingStakeholder management
Last updated Sep 24, 2026. Interested? Apply on the company site.

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