Communications Lead
Hybrid (Washington, D.C.)Full-timePosted 3w ago
About the role
Kaizen is hiring a Communications Lead to own major announcements, act as primary media contact, build integrated campaigns, and shape the founder's voice. You will work with federal strategy and external affairs to elevate Kaizen’s presence with Congress and administration, ensuring a consistent brand across channels.
Responsibilities
- Own Kaizen's major announcements end to end: federal contract awards, product launches, partnerships, and funding, from plan and embargo to coverage and follow-through.
- Serve as Kaizen's primary media contact. Build relationships with reporters covering federal technology and defense, and direct our PR agency on pitching, materials, and timelines.
- Build campaigns that pair earned, owned, and paid media, including ad buys, sponsorships, and placements, and report on what each dollar returned.
- Write in the founders' voice: op-eds, long-form posts, social, and speaking materials that articulate Kaizen's stance on government technology.
- Run comms for events and conferences, from executive dinners and stakeholder briefings to launch events, and position leadership on the right stages.
- Partner with Head of Federal Strategy & External Affairs on outreach to congressional offices, committee staff, administration stakeholders, and industry associations.
- Keep the brand consistent across the website, collateral, and every channel, ensuring messaging aligns with the software the public uses.
Qualifications
- 6+ years in press relations and media strategy, or equivalent experience, including running press for at least one major announcement from plan to coverage.
- Go-to-market campaigns that combined earned, owned, and paid media around a launch or milestone.
- Hands-on paid media experience: planned and managed ad buys, sponsorships, or placements and can explain the return.
- Writing ability to ghostwrite for founders across releases, op-eds, and rapid-response statements.
- Experience directing PR agencies or outside vendors against scope, timelines, and results.
- Eligibility to obtain a Secret clearance.
Skills
Required:Press relations & media strategyCampaign planning (earned/owned/paid)Paid media managementWriting (ghostwriting for founders)Agency/vendor managementSecurity clearance
Benefits
- Health & Insurance: 100% coverage for employees and dependents, life insurance, One Medical membership, fertility support, 401(k) with 2% company match.
- Family & Time Off: 16 weeks parental leave for birthing parents, 10 weeks for non-birthing, unlimited PTO with 2-week minimum, federal holidays, winter break week of Christmas, offsites.
- Office & Remote Setup: home office stipend (NYC-based $750, remote $500), $50/month commuter benefit, expensed meals and transport for after-hours work, company laptop.
- Wellness: NYC gym membership fully covered, non-NYC gym reimbursement.
- Stipends: $100/month utility, $250/quarter home cleaning, $500/year professional development, $250/year recreation, $300/quarter pet care.
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Kaizen Labs
Modern, people-first software for America’s public services
Kaizen Labs helps city administrators transform resident experiences with simple digital products like websites, resident permitting, and recreation management.
softwaredigital productspublic servicesrecreationpermittingcommunitygovernment
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