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Senior Workplace Coordinator

Rippling· Real Estate & Workplace
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Hybrid (Bangalore)full-timePosted 3w ago

About the role

Senior, in-office role in Bangalore focused on ensuring smooth, safe, and engaging office operations with hands-on, service-oriented duties, including travel/transport, vendor coordination, events, and workplace projects.

Responsibilities

  • Conduct a daily walkthrough to ensure office spaces are clean, functional, and free of hazards.
  • Manage employee transport and cab operations to support seamless daily commuting.
  • Coordinate with transport vendors to ensure high service quality, route optimization, and timely schedules.
  • Oversee compliance and safety protocols for all commute solutions and transport partners.
  • Manage and respond to employee requests and grievances submitted through Jira, Slack, email, or other channels.
  • Oversee day-to-day office operations, including F&B and transport/commute programs, shipping and receiving (employee and business mail), office supply management, security, M&E, and janitorial.
  • Act as a liaison with building management to coordinate vendor access, maintenance requests, and other facility needs, ensuring safety, compliance, and engaging employee experience.
  • Support event planning and execution in collaboration with Workplace Managers, Event Coordinators, and Marketing. Plan, source, and execute events like month-end happy hours and engagement pop-ups.
  • Assist in managing workplace projects, including office moves, adds, and changes, occupancy planning, design & build turnkey projects, renovation, ensuring seamless transitions for employees.
  • Maintain emergency preparedness by holding an emergency warden role and being First Aid and CPR certified.
  • Ensure vendors and service providers meet performance expectations, including day porters, janitorial teams, and F&B vendors, via a centrally coordinated FM model.
  • Independently execute employee engagement initiatives, such as themed happy hours or other workplace experience programs.
  • Develop and document workplace procedures, operational guides, and training materials to enhance efficiency and self-sufficiency.
  • Cross-train to provide coverage for the Workplace Manager, ensuring seamless operations when they are out of office.
  • Build workplace reports with Data & Analytics insight. Hands on expertise in Workplace Analytics & PropTech Enablement and content creation to manage employee facing confluence/source pages.
  • Maintains logs, trackers & occurrences register. Funnels all information as per escalation matrix to vendor & all internal stakeholders.
  • Manage and coordinate vendor payments, ensuring timely processing of invoices and accurate record-keeping.

Qualifications

  • Graduate with working knowledge of Electricals, Diesel Generators & HVAC (Heating, Ventilation & Air Conditioning), FAS (Fire Automation System), PAS (Public Address System) & ACS (Access Control Systems).
  • 5+ years of experience in Transport operations, Workplace Operations, Facilities, Real Estate, or a fast-paced service industry such as retail, hospitality, or restaurants.
  • Proven track record in transport management, vendor coordination, and commute operations.
  • Ability to handle a high volume of requests while maintaining a calm, professional, and solution-oriented approach.
  • Strong problem-solving skills, demonstrating initiative in identifying and implementing workplace improvements.
  • Highly organized with grit, tenacity, and resilience, understanding that workplace operations may require non-traditional hours.
  • Experience working in Jira, Slack, or similar ticketing/communication platforms is a plus.
  • Comfortable managing multiple vendors, coordinating maintenance requests, and working closely with building management.
  • Passion for creating a positive and engaging office environment that enhances employee productivity and connection.
  • Willing to work in the office Monday–Friday, on rotational shifts involving nights and occasionally during weekends for events or critical vendor work.
  • Understanding of global real estate operations and cross-cultural collaboration.
  • Additional language skills relevant to region/area (if preferable)

Skills

Required:Transport managementVendor coordination
Nice to have:Jira/SaaS ticketing

Benefits

  • Not specified in the description
Last updated Sep 30, 2026. Interested? Apply on the company site.
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