Account Manager, Mid-Market Standalone (Growth)
Hybrid (New York, NY; San Francisco, CA)$170kFull-timePosted 3w ago
About the role
Standalone Account Managers manage a more strategic sales cycle and act as advisors to customers consolidating more of their tech stack to Rippling, focusing on adoption, retention, and revenue growth.
Responsibilities
- Assist customers using specific Rippling product suites to realize full potential by consolidating more processes into Rippling.
- Proactively engage customers via key lifecycle events: go live, executive business reviews, contract renewal, etc.
- Field customer requests and lead initiatives in your book to meet objectives for adoption, retention, and revenue growth.
- Consult with clients to understand HR, IT, Finance, and global workforce management needs through a solutions-based selling approach.
- Navigate a sales process by building relationships with multiple stakeholders through remote meetings.
- Negotiate and coordinate customer procurement and contract execution.
- Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets.
- Develop and demonstrate knowledge of current and new Rippling products via adoption playbooks and prospecting.
- Partner with Technical Account Manager to devise account plans, long-term goals, and client strategies; collaborate with cross-functional teams to ensure customer success and long-term value.
Qualifications
- 3+ years of SaaS experience in account management or sales.
- Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales not likely relevant).
- Competitive and creative drive to win over customers and close deals.
- Ability to run a sales discovery and demo meeting and conduct a structured sales process.
- Proven success building and maintaining long-term commercial relationships.
- Highly effective communicator with strong people instincts and ability to work with a diverse group.
- Highly organized, self-motivated, and detail-oriented with strong follow-through.
- High integrity; enthusiastic about a long-term role at a great company.
- New Logo Sales / Account Executive experience is a plus but not required.
Skills
Required:SaaS salesSales cycle managementStrategic account management
Benefits
- Competitive compensation package including benefits + equity.
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Rippling
#1 Workforce Management System | HR, IT, Finance
Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.
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