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Technical Account Manager

Rippling· Technical Account Management
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Hybrid (Bangalore)full-timePosted 3w ago

About the role

Technical Account Manager (TAM) at Rippling, Bangalore-based, responsible for owning and growing a book of business with APAC-focused customers, driving adoption of Rippling’s product suite, and delivering an impeccable customer experience.

Responsibilities

  • Ensure customer satisfaction for Rippling's customers based in India and the wider APAC region, and take ownership of retaining a book of business

Qualifications

  • 3+ years of work experience at a SaaS company in a customer-facing role
  • Experience with payroll strongly preferred, bonus points for HRIS or other HR/HCM SaaS
  • Excellent at time management, prioritizing tasks, and adapting on a day-to-day basis
  • Proven experience with a scaled book of business
  • Track record of building strong customer relationships
  • Hunger to work extremely hard on a growing team
  • Stellar written and verbal communication skills
  • Flexibility with changing job duties and responsibilities
  • Passion for enabling both customers and internal teams
  • Interest in actively working with product and engineering team

Skills

Required:SaaS customer-facing experience
Nice to have:Payroll knowledge

Benefits

Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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