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Account Specialist, Growth

1Password· GTM
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Hybrid (Toronto, ON)CA$55k - CA$77kFull-timePosted 3w ago

About the role

Account Specialist, Growth at 1Password is a hybrid role based in Toronto, managing a high-volume book of Very Small Business (VSB) customers and inbound prospects, guiding them through the sales process, and identifying expansion opportunities to grow 1Password adoption.

Responsibilities

  • Manage a high-volume portfolio of VSB customers and inbound prospects, developing an understanding of their goals, product usage, and growth opportunities
  • Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate
  • Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities (seat growth, add-ons, tier upgrades)
  • Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
  • Help customers understand and adopt 1Password by connecting their needs to relevant solutions and guiding them through the buying process
  • Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support deal progression
  • Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience

Qualifications

  • Experience in sales, account management, customer success, or related role, preferably SaaS
  • Demonstrated ability to manage a high-volume pipeline and meet/exceed targets
  • Experience managing full sales cycle (discovery, demos, proposals, negotiations, closing)
  • Strong customer discovery, objection-handling, deal-management, and value-based selling skills
  • Clear communication skills; ability to explain technical concepts to non-technical customers
  • Ability to prioritize inbound leads and existing accounts while building trust with diverse stakeholders
  • Experience handling customer inquiries via email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach or similar platforms (asset)

Skills

Required:Sales and account managementCustomer discovery and objection handlingValue-based sellingCommunication (technical to non-technical)

Benefits

  • Health and wellbeing: competitive health benefits, maternity/parental leave top-up, generous PTO policy
  • Growth and future: RSU program, retirement matching, free 1Password account
  • Community: paid volunteer days, peer-to-peer recognition, remote-first environment
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About 1Password

Password Manager & Extended Access Management | 1Password

More than a password manager and leader in Extended Access Management. Secure all sign-ins to every application from any device with 1Password.

Password ManagementExtended Access ManagementEnterprise SecurityCybersecuritySaaS ManagementPassword Generator
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