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Software Engineer, Infrastructure AI

Airwallex· Engineering
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Remote$130k - $200kFull-timePosted 3w ago

About the role

Senior Software Engineer on the Infrastructure AI team building goal-oriented AI agents to automate SRE, DevOps, and DBA workflows across Airwallex’s global infrastructure, using the Quartermaster platform and real infrastructure tooling.

Responsibilities

  • Build goal-oriented infrastructure AI agents: Design and implement autonomous agents on the Quartermaster platform that handle SRE, DevOps, and DBA workflows — including incident investigation and remediation, infrastructure provisioning, deployment orchestration, database operations, and capacity management.
  • Design agent architectures for safety and reliability: Build robust agent loops with planning, reasoning, tool-use, error recovery, and human-in-the-loop escalation. Infrastructure agents touch production systems — they must be safe, auditable, and predictable.
  • Integrate agents with infrastructure tooling: Give agents the ability to interact with real systems — Kubernetes, Terraform, cloud APIs (AWS, GCP, Aliyun), monitoring/observability platforms, databases, and CI/CD pipelines — through well-designed tool interfaces.
  • Evaluate and improve agent performance: Define metrics for agent effectiveness (task completion rate, accuracy, time-to-resolution, escalation rate). Build evaluation frameworks to measure whether agents reliably achieve their goals.
  • Collaborate cross-functionally: Partner with SRE, DevOps, and platform engineering teams to identify the highest-value workflows for agent automation. Understand real operational pain points and translate them into agent capabilities.
  • Shape the future of infrastructure AI at Airwallex: Contribute to the technical vision for how AI agents will transform infrastructure operations. Stay at the forefront of agentic AI developments and bring new ideas into the team.

Qualifications

  • 3+ years of professional software engineering experience, with strong proficiency in backend languages such as Python, Go, Java, or Kotlin.
  • Infrastructure and cloud knowledge: Practical experience with cloud platforms (AWS, GCP, or Aliyun), container orchestration (Kubernetes), infrastructure-as-code (Terraform), and CI/CD systems. You understand the domain the agents will operate in.
  • Strong system design skills with the ability to architect reliable, safe, and scalable agent systems that interact with production infrastructure.
  • Excellent communication and collaboration skills, with a track record of working effectively across cross-functional teams in a global environment.

Skills

Required:Backend programmingCloud platformsKubernetesTerraformSystem designCollaboration

Benefits

  • Benefits vary by country and employment type in accordance with local statutory requirements. All employees receive at least the statutory minimum for paid annual leave and public holidays, with many locations offering additional company-provided vacation days.
  • For US-based employees: medical, dental, and vision insurance, a 401(k) plan, short-term and long-term disability, basic life insurance, well-being benefits, 20 paid vacation days, and 12 paid company holidays per year.
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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