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Senior Solutions Engineer - Payments

Airwallex· Merchant Services
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AU - SydneyFull-timePosted 3w ago

About the role

Senior Solutions Engineer owning technical pre-sales of complex enterprise payments solutions, turning business requirements into solution designs, and coordinating cross-functional teams from pre-sale through go-live and optimization for APAC coverage.

Responsibilities

  • Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
  • Partner with implementation and account management teams to translate customer requirements into scalable architectures.
  • Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including APIs and third-party connectors.
  • Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on robust, maintainable implementations rather than writing code directly.
  • Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.
  • Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.

Qualifications

  • Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
  • 8+ years of experience in technical pre-sales, managing complex, multi-stakeholder technology or financial services implementations.
  • 8+ years of client-facing delivery or professional services experience in a high-paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
  • Proven track record of successfully delivering cross-functional projects with stakeholders from diverse backgrounds and job functions, including C-level executives, technical teams, and operations.
  • Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.

Skills

Required:Technical pre-salesClient-facing delivery / professional servicesSolution architecture and design
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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