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Account Manager

Equip Health· Commercial
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Remote$88k - $110kFull-timePosted 3w ago

About the role

Account Manager responsible for serving as a trusted partner for health plans from implementation through ongoing value delivery, accountable for retention, growth, value delivery, and expansion. Works with internal teams to manage client interactions, health plan reporting, and identify improvements aligned with partner goals.

Responsibilities

  • Support multiple health plan partners from implementation through ongoing value delivery.
  • Serve as intermediary to represent partner interests to internal Equip stakeholders (product feedback, operational design/support, member support, and clinical care).
  • Quarterback day-to-day program delivery, coordinating with internal stakeholders to meet program KPIs.
  • Partner with Patient Acquisition & Marketing teams to execute on payor penetration and growth strategy.
  • Accountable for health plan satisfaction, renewals & expansion opportunities to new markets, states, and lines of business, contract adherence, contract P&L, contract utilization.
  • Produce and deliver high quality, actionable client meeting agendas, report content, etc.
  • Ensure clients are positioned for program success by effective implementation and account management strategy achieving milestones and exceeding expectations.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree from an accredited institution.
  • 3-5 years of experience
  • Previous experience in mental health working with Managed Care Organizations.
  • Proven experience working with multidisciplinary teams to deliver against aggressive project timelines using project management tools and processes.
  • Strong interpersonal skills with ability to build relationships and represent needs of Equip and health partner client.
  • Demonstrated experience owning and managing multiple concurrent relationships with a diverse client base.
  • Key analytical abilities to generate program KPIs and insights for internal and external stakeholders.
  • Strong understanding of the healthcare landscape, specifically payer and provider focused.
  • A passion for living Equip’s mission and values.

Skills

Required:Relationship managementClient program delivery
Nice to have:Contract & P&L understanding

Benefits

  • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
  • Generous parental leave.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Equip Health

Virtual, evidence-based care designed to achieve full recovery.

Virtual, evidence-based eating disorder treatment for all diagnoses.

eating disordervirtual carefamily-based treatmentmental healthresearch
Company profileWebsite

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