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Senior Agent Strategy Manager, Health Systems

Assort Health· 410-Deployment & Ops
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Hybrid (San Francisco), Hybrid (New York)$185k - $230kFull-timePosted 3w ago

About the role

Senior strategic role leading large healthcare customer partnerships, coordinating executive stakeholders, and driving adoption, renewal, and expansion of AI-enabled patient journey solutions in healthcare systems.

Responsibilities

  • Guide complex relationships from launch through adoption, renewal, and expansion.
  • Define customer goals, success measures, risks, growth opportunities, and ROI plans.
  • Build trust across executive, operational, clinical, and technology stakeholders.
  • Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
  • Translate customer needs into clear feedback for Implementation, Product, and Engineering.
  • Travel up to 25% for executive meetings, presentations, and onsite partnership work.

Qualifications

  • 5+ years of relevant experience, including at least 3 years in healthcare or health tech.
  • Experience in Customer Success, Account Management, Consulting, Implementation, or related strategic role.
  • Experience owning complex accounts across adoption, retention, renewal, and expansion.
  • Strong knowledge of healthcare operations, patient access, and provider organizations.
  • Strong executive communication and ability to navigate complex stakeholder environments.
  • Experience leading programs across multiple teams, priorities, and workstreams.
  • Strong product aptitude, sound judgment, and comfort working independently.

Skills

Required:Healthcare operation knowledgeExecutive stakeholder management

Benefits

  • Competitive Compensation – Including salary and employee stock options.
  • Lifelong Learning – Annual budget for professional development and training opportunities.
  • Office Setup Stipend – In-office workspace setup.
  • Top-Tier Health Coverage – Medical, dental, and vision insurance.
  • Flexible PTO – Time off as needed.
  • Meals & Snacks – Lunch, dinner, and snacks.
  • Fitness Stipend – Monthly wellness reimbursement.
  • Commuter Benefits – Coverage of eligible transportation costs.
  • 401(k) – Retirement savings plan.
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Assort Health

AI Voice Agent for Healthcare | 190M+ Patient Interactions | Assort Health

Assort Health’s AI voice agent for healthcare runs on a platform trained on 190M+ interactions to handle the entire patient journey, from referrals and scheduling to intake and follow-up.

24/7AIFollow-upHealthcareReferralsSchedulingTriageVoice Agent

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